When Computer Vision improves Customer Experience!

Wassa Team
Wassa
Published in
2 min readSep 7, 2017

As a proud member of the French tech network, Wassa is an innovative digital company focused on high added value solutions. We are experts in Mobile and Web development since our creation back in 2011. Wassa also thrives in the fields of Computer Vision, Artificial Intelligence and Machine Learning.

Since the company was created, we have made innovation our priority to help our customers achieve their goals. Our experience lead us to this question:

How can computer vision technology improve customer experience?

Based on Artificial Intelligence and Machine Learning, Dencity is a traffic analysis solution for shopping malls and retailers. It is structured around 3 modules:

  • a characterization module to detect demographic criteria (age/gender) and to count people
  • a behaviour module to provide information about people flow (footprint, heat maps, etc)
  • an analysis module to visualize the data on a user-friendly reporting platform

The goal is to provide a new type of data linked to people’s behavior inside shopping areas. Retailers will be able to connect this data to their sales information, using Big Data algorithms, to improve their customer knowledge and enhance the shoppers’ experience. Retailers will obtain real time information about their shoppers and can access analytics through a user-friendly platform which can be customized. Thus, being able to see trends and customers insight they would never had access to before !

You want to learn more?

Book a meeting to see us at the Paris Retail Week 2017 on September 19th-21st, Booth K107 or visit Dencity web site.

The Paris Retail Week gathers every year professionals from the e-commerce sector and the retail industry to showcase the latest trends in online and offline retail solutions.

Have a look at our other products at wassa.io !

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Wassa Team
Wassa
Editor for

Wassa is a company specialized in the design of innovative digital solutions with great added value.