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What You Don’t Know You Don’t Know: Using Machine Learning to Unearth Audience Engagement Insights

What You Don’t Know You Don’t Know: Using Machine Learning to Unearth Audience Engagement Insights

A new development in how newsrooms can use machine learning to uncover and serve their communities’ hidden information needs.
Go to the profile of Jennifer Brandel
Jennifer Brandel
Announcing Election SOS 2022

Announcing Election SOS 2022

Primaries and the midterms are upon us! What if newsrooms could do their election coverage better?
Go to the profile of Jennifer Brandel
Jennifer Brandel
From Sources to Co-Creators: Innovations in Participatory Journalism

From Sources to Co-Creators: Innovations in Participatory Journalism

CapRadio ventures into what’s been considered forbidden territory in the past: involving the sources of stories in co-creation. Learn how.
Go to the profile of Jennifer Brandel
Jennifer Brandel
Democracy SOS: A fellowship to help newsrooms advance democracy

Democracy SOS: A fellowship to help newsrooms advance democracy

Led by Hearken and Solutions Journalism Network, the fellowship will support U.S.-based newsrooms. Apply now!
Go to the profile of Jennifer Brandel
Jennifer Brandel
How a new audience engagement strategy earned one newsroom its first-ever year-long sponsorship

How a new audience engagement strategy earned one newsroom its first-ever year-long sponsorship

KXLY-TV’s public-powered series and audience engagement strategy were so successful that they earned them a year-long sponsorship.
Go to the profile of Jennifer Brandel
Jennifer Brandel
Listening with love: What journalists can learn from community health workers

Listening with love: What journalists can learn from community health workers

In journalism, listening is so core to our day-to-day work that it can be easy for us to assume that we’ve mastered it when we actually…
Go to the profile of Jennifer Brandel
Jennifer Brandel
Power to the people: What journalists can learn from community organizers

Power to the people: What journalists can learn from community organizers

Organizers are trusted by their communities in a way that most journalists would envy. But organizing doesn’t immediately come to mind as…
Go to the profile of Jennifer Brandel
Jennifer Brandel
Organizing Engagement At Scale: Hearken’s New Classification Features

Organizing Engagement At Scale: Hearken’s New Classification Features

It’s a good problem to have: What if your organization gets more audience input and demand for information than you can possibly handle…
Go to the profile of Jennifer Brandel
Jennifer Brandel
How to Use Network Mapping to Build Partnerships and Expand Reach

How to Use Network Mapping to Build Partnerships and Expand Reach

What is Network Mapping, and why should you care about it? Network Mapping, or Stakeholder Mapping, is not an overly complex idea but…
Go to the profile of Kamila Jambulatova
Kamila Jambulatova
Engaged Journalism for Stronger Democracy: Announcing Election SOS Report

Engaged Journalism for Stronger Democracy: Announcing Election SOS Report

by Bridget Thoreson, Anothony Cave, Yemile Bucay, and Kamila Jambulatova
Go to the profile of Hearken
Hearken
8 Election SOS resources to keep in your journalism toolbox for protecting democracy

8 Election SOS resources to keep in your journalism toolbox for protecting democracy

by Kamila Jambulatova and Anthony Cave
Go to the profile of Hearken
Hearken
How to get engagement buy-in from your newsroom

How to get engagement buy-in from your newsroom

‘It wasn’t just me complaining, it was me proposing an alternative’: journalists share lessons from engaged election coverage
Go to the profile of Bridget Thoreson
Bridget Thoreson
Champions of Curiosity Awards 2020: Best Overall Service, Offering, Or Outcome

Champions of Curiosity Awards 2020: Best Overall Service, Offering, Or Outcome

The Champions of Curiosity Awards is Hearken’s annual celebration of community listening, community building, and needs-based service…
Go to the profile of Hearken
Hearken
Champions of Curiosity Awards 2020: Best Use of Community Listening in a Crisis

Champions of Curiosity Awards 2020: Best Use of Community Listening in a Crisis

The Champions of Curiosity Awards is Hearken’s annual celebration of community listening, community building, and needs-based service…
Go to the profile of Hearken
Hearken
Champions of Curiosity Awards 2020: Best New Hearken Use Case

Champions of Curiosity Awards 2020: Best New Hearken Use Case

Winner: Oregon State University Alumni Association
Go to the profile of Hearken
Hearken
Champions of Curiosity Awards 2020: Most Creative Promotional Strategy

Champions of Curiosity Awards 2020: Most Creative Promotional Strategy

The Champions of Curiosity Awards is Hearken’s annual celebration of community listening, community building, and needs-based service…
Go to the profile of Hearken
Hearken
Champions of Curiosity Awards 2020: Best Use of Creative Visuals or Interactivity

Champions of Curiosity Awards 2020: Best Use of Creative Visuals or Interactivity

Winner: Bay Curious by KQED
Go to the profile of Hearken
Hearken
Champions of Curiosity Awards 2020: Best Participation by a Question-asker, Community Member, or…

Champions of Curiosity Awards 2020: Best Participation by a Question-asker, Community Member, or…

The Champions of Curiosity Awards is Hearken’s annual celebration of community listening, community building, and needs-based service…
Go to the profile of Hearken
Hearken
Champions of Curiosity Awards 2020: Best Listening During a Live Event

Champions of Curiosity Awards 2020: Best Listening During a Live Event

The Champions of Curiosity Awards is Hearken’s annual celebration of community listening, community building, and needs-based service…
Go to the profile of Hearken
Hearken
Champions of Curiosity Awards 2020: Best Collaboration Between Organizations

Champions of Curiosity Awards 2020: Best Collaboration Between Organizations

The Champions of Curiosity Awards is Hearken’s annual celebration of community listening, community building, and needs-based service…
Go to the profile of Hearken
Hearken
Announcing the second round of Rapid Response Fund grant recipients for post-election coverage

Announcing the second round of Rapid Response Fund grant recipients for post-election coverage

After the incredible response and demand we received from our first round of funding, Election SOS was able to distribute a second round…
Go to the profile of Hearken
Hearken
‘Call This What It Was’: Elections Experts Share Guidance For Journalists After Capitol Riots

‘Call This What It Was’: Elections Experts Share Guidance For Journalists After Capitol Riots

On Jan. 6, journalists faced one critical need after another. As more facts continue to emerge about what transpired in D.C. and around…
Go to the profile of Yemile Bucay
Yemile Bucay
Election SOS First Aid Kit: Messaging on Violence

Election SOS First Aid Kit: Messaging on Violence

How to Message the January 6 Capitol Events To Your Audiences & Prepare for the Days To Come
Go to the profile of Jennifer Brandel
Jennifer Brandel
Engagement at Scale: Hearken Tech in 2020 and a look ahead into 2021

Engagement at Scale: Hearken Tech in 2020 and a look ahead into 2021

Co-authored by Anna Mass
Go to the profile of Kavya Sukumar
Kavya Sukumar
Making a Difference: Looking Back at Election SOS Fellows Serving Democracy

Making a Difference: Looking Back at Election SOS Fellows Serving Democracy

Starting in October, 39 young journalists worked with 20 newsrooms across the country as a part of our Election SOS Fellowship program…
Go to the profile of Christiana Lilly
Christiana Lilly
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