The top struggles of remote workers… and how to solve them
Buffer and AngelList researched the state of remote work for 2020. From their results, they identified multiple key struggles of remote workers. We decided to provide some answers.
This article was originally published in 4 parts on March 16, 2020 on the madewithlove blog.
Collaboration and communication
Always assume good intent. — Michał Karnicki
Text communication is hard, especially since up to 90% of communication is non-verbal. How do we succeed in getting our message across? We have a couple rules, the most important of which is to always assume good intent. Whenever you receive a message, read it in the best possible tone. It helps to add emojis!
Video call! Video call! Video call! — Steve Tauber
If your conversation isn’t making progress or it’s been going on for longer than 5 minutes or so, it’s time to have a video call. We use Zoom to meet face-to-face. Not only does it clear up miscommunication quickly, but it also gives you a chance to bond with colleagues. I don’t feel so alone after seeing the face behind the handle. Don’t forget to write a summary of the call in Slack or your documentation center.
