Sinch Blog

Hobbies provide an opportunity to learn, create, and connect. They allow us to engage with our passions in a way that feels productive.

Engagement surveys are not just about collecting data; they are about understanding and acting upon the unique perspectives of each team.

Customer experience must be driven by the right partner ecosystem and underpinned by AI to deliver real business value.

With a keen focus on alignment and unity, we embarked on a mission to weave our diverse cultures into a cohesive tapestry.

Using any mobile device, they can easily text, call, or video chat with virtual and live human agents to get the relevant advice they need.

Effective communication forms the bedrock of any relationship, and the relationship between a business and its customers is no exception

We see that Large Language Models (LLMs) have gained significant popularity due to their performance in various Natural Language Processing

Here at Sinch, we thrive on challenges and the pursuit of excellence. Creating products that caters to the evolving needs of our customers.

Conversational AI assures robust intent prediction despite shifting distributions, ensuring accuracy for diverse user queries.

At Sinch, even though we operate in separate teams and pursue different projects, collaboration is at the heart of everything we do.

Looking at the back-end side of the industry we’re in, we can state some of the mobile operators and some of the channels can be…