Why customers get back to companies after working with freelancers

A myriad of ideas waits for being brought to life. Each of them covers non-standard solutions, extraordinary tactics and uncustomary strategies of a successful business. However, most of them may never become real.

• What does influence result?
• Why working with freelancers can turn into a serious mishap and bear excess expenses?

In this article, we will look at this situation from different angles.

Working with the company, you can receive service from A to Z. It means that the companies not only create a qualitative product but also carry out the full analysis for your business, estimate all risks and help to create a successful strategy providing a gradual process. Freelancers, as opposed to them, don’t have a well-defined plan. Mostly, they don’t divide the project into several independent parts. They consider their work as a holistic process without focusing on details. Why? Because freelancer is a jack of all trades. As a rule, the company has staff, where each employee is responsible for specific tasks. Designers create website prototypes, project managers provide product assessment, testers carry out bugs checking. Freelancers are universal workers, therefore, cooperation with them can become difficult occasionally. So, there is a strong probability that you will explain some aspects or separate working processes to your executant to achieve the desired result.

Sometimes, a reason for cooperation with the company is a diversity of development tools and expertise in different fields. A set of skills is determined not only by professional opportunities and practice but also by broad experience in various industries. As a rule, freelancers who work at the online-market for several years are qualified players with a showy portfolio. However, this expertise can be limited to one business direction or cooperation with one industry only. For example, freelancers can understand the main concept of online store development perfectly, however, they have no idea, how to create the business process automation system. Mostly, each freelancer is an old hand at work. Nevertheless, some of them tend to develop in the area where they are the best.

Working with the company you can choose the service area you wish. The team takes into consideration all aspects of your business, therefore, can suggest different service types. For example, you can work with a dedicated team, extended team or product development.

Choosing a dedicated team, you have opportunities to choose only the workers you need (developers, project managers, designers, testers) and control the entire workflow on your own.

An extended team is aimed at staff expansion. If you have product managers or designers but feel some difficulties with frontend or backend development you can extend your team with appropriate employees to improve other working stages.

If you need an innovative product, by preferring a Product development service, the team will help plan all stages, estimate the project, create visual architecture, select the necessary tools and launch your product.

The business owners pay attention to process control as it helps to reduce possible risks and eliminate misunderstanding between the customer and the supplier. They want to make sure that employees meet deadlines and deliver the products of high quality.

Therefore, both parties can keep in touch. The companies are open to negotiation and can communicate at any time to find out separate details or discuss some project changes.

Looking for freelancers, you should think about your project complexity. There is no doubt that you don’t know the entire spectrum of cutting-edge development methods but if your idea needs deep analysis and long-term embodiment — trust it to the team.

The companies know numerous modern practices that not only facilitate product development but also increase project quality and reduce possible mistakes. Getting acquainted with previous projects you are convinced of their expertness and find the right solution your business needs.

Sometimes, business owners feel anxious after product launching. After collaboration with the team, they get the complete product. However, what is next?

• How to take the maximum advantages of goods?
• How to install or customize this product for employees within the company?
• Who will help to carry out technical support?
• What about product promoting?

In this case, business people get back to the companies to go through the whole service cycle and gain maximum effect. The company offers additional services (after-sales service), put forward recommendations or explain what additional elements your project needs. For instance, they suggest technical support, product promoting, etc. You can communicate with the team at any time and when your business expands you can ask them to customize modules or add new components.

The companies are interested in improving the client’s business and developing warm relations. It means that the team investigates the structure of the future project and how it works. They make research on external and internal processes that form the basis of the client business. So, it is a key factor that shows how to resolve the issue and provide an effective and functional product. The main value is to build a strong rapport with the clients and do all the best for them to be satisfied with what they get. Building trust, companies provide consumers with valuable service and try to understand all key points of their business. Thus, you can be precisely sure of fruitful and successful collaboration. What about freelancers? In the case of freelancers, it is hard for one person to manage several projects at once. However, they choose this attractive alternative to get a bigger income creating real challenges sometimes.

Іn this article, we gave you insights into the shortcomings of cooperation with freelancers and companies and explained whom to entrust the work. If you want to manage the workable project and ensure a steady rhythm then you will make the right decision.

It is hard to say what way will be the best for you as each project has its specifics. If you want to create a simple product with limited functionality you can hire a freelancer. Though, if you have a small or medium business and want to be competitive on the market then you should think of cooperation with the company.

Investing in such a partnership, you will open all opportunities subsequently. Working with freelancers you reduce financial expenses and minimize resources. However, smooth cooperation with the company reduces all risks, provides the project that is related to defined tasks and not forces to worry about possible failures.