Plaid’s John Pitts on the Current Regulatory Landscape, COVID FinTech Adoption, and More

Ryan Zauk
Wharton FinTech
Published in
2 min readOct 23, 2020

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It’s no secret that FinTech has boomed during COVID as workers, companies, and everyday people were forced to digitize their lives. But by how much is FinTech changing people’s lives, and are they happy with this transition?

In today’s episode, Ryan Zauk sits down with Plaid’s John Pitts to discuss the company’s inaugural report with The Harris Poll analyzing FinTech in the wake of COVID (and plenty of other topics). Plaid and the Harris Poll surveyed the nation to understand consumer behavior changes and preferences, and whether they will last through this COVID crisis.

Though Plaid needs no introduction, it is a data transfer network that powers Fintech and digital finance products by enabling applications to connect with users’ bank accounts.

Prior to Plaid, John was one of the first hires at the Consumer Financial Protection Bureau. Before the CFPB, he was an associate at Orrick, Herrington, and Sutcliffe. John is a graduate of UPenn’s Carey School of Law and Kenyon College.

In today’s episode, John covers a lot of ground including:

- His time at the CFPB and their initial assessment of Bitcoin

- Comparing and contrasting the US, UK, Canadian, and EU fintech regulatory landscape

- Why he’s so excited about Canada’s fintech prospects

- Their landmark study with the Harris Poll on FinTech adoption during COVID (starting at 19:29)

- Where the government went right and wrong during its stimulus efforts

And much more.

For more insights from FinTech leaders, follow:

Wharton FinTech

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Ryan Zauk

Twitter | LinkedIn

Ryan Zauk is an MBA Candidate at The Wharton School, where he runs the Wharton FinTech Podcast. After graduation, Ryan will join Morgan Stanley’s Menlo Park Office focused on technology. He has a passion for music, media, and all things FinTech.

You can reach him at rzauk@wharton.upenn.edu or on Twitter.

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Ryan Zauk
Wharton FinTech

Head of Media at @Whartonfintech. Hosting America’s #1 Fintech podcast, and absorbing all things Fintech.