Quicken CEO Eric Dunn — Pioneering Fintech and Transforming Personal Finance Technology
Miguel Armaza sits down with Eric Dunn, CEO of Quicken, one of the largest personal finance software companies in the US with over 2 million customers, and having served over 17 million people over its 30+ years.
In this episode, we discuss:
- Eric’s career and why he decided to join Intuit in 1986 as employee #4!
- Becoming an investor and his reflections from a few years he spent in Venture Capital and how it made him a better operator
- Quicken’s journey and some of their challenges and reflections from over 35 years
- Thought process behind Intuit’s decision to spin off Quicken
- His management approach and frameworks Eric uses to make strategic company decisions
- Analysis of a fast-growing fintech space
- And a lot more!
Eric Dunn
Eric has served as the CEO of Quicken Inc since 2016. He has been part of the Quicken business since its early days — he joined Intuit, Quicken’s previous owner, as employee #4 in 1986, when Quicken was the only Intuit software product. Over the course of his 20 years at Intuit Eric served as the CFO through the 1993 IPO and merger with ChipSoft (TurboTax); while he was CFO, he was also a software developer who worked on almost all of the early versions of Quicken; he was the first VP/general manager of the Quicken business; he was Intuit’s first CTO; and then led Intuit’s payments business during an additional tour of duty at Intuit in 2010–2015. Eric retired from Intuit in 2000 to pursue a second career in technology investing, first as an angel investor and then as a General Partner at Cardinal Venture Capital. Eric has served on the boards of directors of dozens of companies and organizations, including six public companies.
Eric is married and has two children, both recently graduated from college and employed. In his free time, Eric plays tennis and squash and is a piano student. He is also a helicopter pilot and flies a Robinson R66.
About Quicken
Quicken is the #1 personal finance software in the US. For over 30 years, customers have relied on Quicken to manage all their finances, so they can lead healthy financial lives. In 2016, Quicken, formerly part of Intuit, became an independent company. Its desktop and cloud product suite includes a family of products that cater to different financial needs and device preferences — Quicken Starter Edition, Quicken Deluxe, Quicken Premier, and Quicken Home & Business, all of which can sync with Quicken’s website and mobile apps — as well as Simplifi for mobile and web. Simplifi, named the “best budgeting app” by The New York Times’ Wirecutter, is designed to help a new generation of mobile-first customers easily stay on top of their finances. Over 17 million people have used a Quicken product to manage their finances. Learn more at www.quicken.com.
Full interview → Spotify | Soundcloud | Apple
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Miguel Armaza is Co-Host of the Wharton Fintech Podcast and Co-Founder of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas.
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Miguel Armaza
