Why Don’t We Listen?

“Most people do not listen with the intent to understand; they listen with the intent to reply.”

— Stephen R. Covey

Image source: http://www.amberkelleher.com/dont-forget-to-listen/

Dear friends and myself, during a conversation:

  • Why are we fixated with our phones? Why do we multitask?
  • Why we think about something else? Why can’t we be at the present?
  • Why we nod when we don’t understand?
  • Why we immediately show disagreement after hearing something we disagree with?
  • Why we interrupt someone’s sentence?
  • Why we fail to listen?

Although it takes effort to actually listen, I believe the effort will eventually bring pleasure to our lives and surroundings. I’ve read someone says that in order to be a good listener, one should genuinely care about the people who speak. Then it leads me to another question: why don’t we, at least, try to be more caring?

For the past months, I’ve been learning to become a design facilitator, in which I facilitate brainstorming sessions with the team in defining problems or sketching solutions. The role transition has made a lot of team conversations inevitable. Lately, I realized that listening takes a big part in developing a great conversation. But, why is it so hard to actually listen? #selfreflection

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