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whenwhyhow

Customer Mindset Analytics & AI based #digitalempathy rules engine to boost LTCV

  • product
  • vision
  • whenwhyhow
  • anbotux (old name)
  • Whenwhyhow named a Gartner Cool Vendor in the May 2020 Cool Vendors in CRM Customer Service and…

    Whenwhyhow named a Gartner Cool Vendor in the May 2020 Cool Vendors in CRM Customer Service and…

    Madrid, June 10th, 2020
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    whenwhyhow
    Jun 15, 2020
    The customer games

    The customer games

    The need of understanding customer mindset, lessons from Covid-19
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    whenwhyhow
    Apr 24, 2020
    Now Anbotux is whenwhyhow

    Now Anbotux is whenwhyhow

    Hello, after a challenging year we have some news to summarize our recent past and outline the future:
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    whenwhyhow
    Jan 21, 2020
    Why Neobanks & Insurtech need #digitalempathy for a long-time customer engagement?

    Why Neobanks & Insurtech need #digitalempathy for a long-time custo...

    Neobanks, other fintech companies (payments, roboadvisors, lending, etc) and Insurtech are becoming more an more relevant and increasing…
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    whenwhyhow
    Nov 21, 2018
    How to use Anbotux with Hubtype chatbots and hybrid chat based customer service.

    How to use Anbotux with Hubtype chatbots and hybrid chat based cust...

    In this post we will explain how easy is the interoperability between our Anbotux omnichannel customer-centric analytics, personalization &…
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    whenwhyhow
    Sep 4, 2018
    AI/ML based Digital Empathy: the missing point of digital channels & chatbots.

    AI/ML based Digital Empathy: the missing point of digital channels ...

    Remembering the 60s, 70s, 80s, the pre-digital whatever banking operation, insurance claim or question and buying a flight ticket were done…
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    whenwhyhow
    Aug 20, 2018
    Anbotux selected as 1 of 100 finalists of #SouthSummit18 startup competition.

    Anbotux selected as 1 of 100 finalists of #SouthSummit18 startup co...

    At this point where we are starting to commercialize our product, trying to converts leads into revenue and moving from self-funding stage…
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    whenwhyhow
    Jul 26, 2018
    The role of external context to understand the customer mindset & personalize digital channels &…

    The role of external context to understand the customer mindset & p...

    The core feature of Anbotux is the usage of external contexts and compare the customer-care legacy channels & chatbot usages and customer…
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    whenwhyhow
    Jul 5, 2018
    How to use Anbotux with Recast.ai

    How to use Anbotux with Recast.ai

    After explaining how to use Anbotux as omnichannel customer-centric analytics for chatbot personalization with Dialogflow (by Google) now…
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    whenwhyhow
    Jun 7, 2018
    How to use Anbotux with Dialogflow

    How to use Anbotux with Dialogflow

    We are glad to announce the interoperability between our Anbotux omnichannel customer-centric analytics helping to personalize chatbots…
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    whenwhyhow
    May 22, 2018
    Our #MWC18. Chatbots, RCS and the need of customer-centric analytics. A brief and messy recap.

    Our #MWC18. Chatbots, RCS and the need of customer-centric analytic...

    Well, we owed this recap post about Mobile World Congress and it is not too late as we preferred to compile all the feedbacks received and…
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    whenwhyhow
    Mar 14, 2018
    Anbotux to exhibit at Mobile World Congress 2018 its “Customer Behaviour Understanding” technology…

    Anbotux to exhibit at Mobile World Congress 2018 its “Customer Beha...

    We are pleased to announce that Anbotux will be showcasing at Mobile World Congress 2018. Our stand will be located in the Spanish Pavilion…
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    whenwhyhow
    Feb 21, 2018
    Anbotux was included among the top 50 European startups, and selected to participate in Europe’s…

    Anbotux was included among the top 50 European startups, and select...

    weXelerate, a multi-corporate accelerator located on over 9.000sqm in the heart of Vienna, Austria, received over 850 applications from…
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    whenwhyhow
    Feb 12, 2018
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