We have improved our KYC and here’s what changed

Anna Ratieva
WhiteBIT
Published in
3 min readNov 14, 2019

With cryptomarket gaining more and more recognition from people all around the world, digital thieves are finding new cunning ways of stealing. No wonder every skilled cryptotrader knows that the most important thing any exchange can provide to its users is security. There are a few ways to achieve the desirable level of protection, such as implementing Two-Factor Authentication, keeping assets on cold wallets or asking users to complete KYC verification. We use all of them and continue to constantly improve. For instance, this time we’ve decided to update our KYC to make it both more reliable and simple.

First of all, we have split the questionnaire into four steps. Now it’s much easier for users to understand what info they need to provide, what documents they should attach and what are the requirements for their photos. The system won’t let you any further unless you’ve completed your current step.

Before
After

Secondly, we have updated the textual content of the entire section. All the requirements and rules are now simply and correctly phrased, so that each step is clear for the users.

Before
After

And lastly, the fourth step indicates the status of your application now. If it’s successful, you will see a “Your account has been successfully verified” sign. If not, it will be stated too and the system will ask you to submit additional documents or add more information.

Before
After

As you can see, the verification process is now improved and significantly sped up. Plus, there’s no need to worry about security with this extra step of your account’s verification. Complete the KYC and enjoy all the benefits of our exchange right now!

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