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Important Changes to the Identity Verification Policy for New WhiteBIT Users

Customers’ safety, along with maintaining the standards of compliance, has always been our priority. That is why we decided to introduce changes to our User agreement to ensure we continue providing the highest level of service to the WhiteBIT community. From now on, all new users will be required to pass identity verification (KYC) to carry out the following operations:

The new requirement is applied for the registration of new users. Those who are already registered on WhiteBIT, but have not verified their identity, will be able to continue depositing, trading, and withdrawing funds with a limit of up to 2 BTC per day in equivalent. To be able to carry out operations with national (fiat) currencies, the already registered users have to pass identity verification.

KYC or Know Your Customer is a verification process that requires users to provide the exchange with their personal data and documents. Identity verification is one of the most reliable ways to protect users and their assets.

KYC and AML contribute to reducing consumer risk and create a more sustainable ecosystem due to enhancing the level of user security and preventing financial crimes.

How to pass identity verification on our exchange?

Account verification usually takes up to 24 hours. Click on Verification in your profile settings and enter the following data:

After submitting the data, wait for the exchange’s decision, which you will receive via e-mail used for signing up.

Citizens of Ukraine can also verify their identity using the Diia state portal. In this case, the portal will provide your data for you, and the decision will be ready in 2–3 minutes. If the decision is positive, you will unlock all trading tools and will be able to use our services without limits.

Stay safe!

WhiteBIT Team



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WhiteBIT is a crypto exchange platform. We guarantee security, reliability and lower fees for our users. Trade your way with us! https://whitebit.com/