https://wellcomecollection.org/works/wagakkh5

In Defense of Targeting

Jeff Jarvis
Whither news?
Published in
7 min readJan 9, 2020

--

In defending targeting, I am not defending Facebook, I am attacking mass media and what its business model has done to democracy — including on Facebook.

With targeting, a small business, a new candidate, a nascent movement can efficiently and inexpensively reach people who would be interested in their messages so they may transact or assemble and act. Targeted advertising delivers greater relevance at lower cost and democratizes advertising for those who could not previously afford it, whether that is to sell homemade jam or organize a march for equality.* Targeting has been the holy grail all media and all advertisers have sought since I’ve been in the business. But mass media could never accomplish it, offering only crude approximations like “zoned” newspaper and magazine editions in my day or cringeworthy buys for impotence ads on the evening news now. The internet, of course, changed that.

Without targeting, we are left with mass media — at the extreme, Super Bowl commercials — and the people who can afford them: billionaires and those loved by them. Without targeting, big money will forever be in charge of commerce and politics. Targeting is an antidote.

With the mass-media business model, the same message is delivered to all without regard for relevance. The clutter that results means every ad screams, cajoles, and fibs for attention and every…

--

--

Jeff Jarvis
Whither news?

Blogger & prof at CUNY’s Newmark J-school; author of Geeks Bearing Gifts, Public Parts, What Would Google Do?, Gutenberg the Geek