Wind Eggs
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Wind Eggs

Boring is in the eye of the boring

Call Centering

Tales from the Bright Light Zone

“APPLE TECHNICAL SUPPORT LINE. This is Ainsley. How may I help you?” Ainsley clicked the bet button on his Complaint Pool app. The payout per bet was less than a riskier bet, but paid off 50 percent of the time. Ainsley knew he’d never do well with high-risk money management, but he didn’t graduate…

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