New Hotline Offers Help to Those Working in UK Film and TV

Rachel Montpelier
Women and Hollywood
2 min readApr 13, 2018
“Catastrophe”: Ed Miller/As Per Contract

If you or someone you know works in UK film and television and is struggling, the Film & Television Charity is here to help. A press release has announced the launch of the Film & TV Support Line, a hotline industry workers can call in times of need. The Support Line offers assistance for many issues, such as workplace harassment or bullying, depression, addiction, or bereavement. Individuals are also welcome to call if they are seeking financial advice or legal guidance.

The Support Line’s number is 0800 054 00 00. Individuals also have the option to chat online via Film & Television Charity’s website or send an email to support@filmtvcharity.org.uk.

As an organization, Film & TV Charity provides professional and personal services to those working in the UK film industry. The Support Line is part of its “revitalized mission to support the wellbeing of all those who bring stories to our screens.” BFI is backing the hotline and Women in Film and TV and The Production Guild are among its supporting partners.

Ours is a wonderful, world-beating industry where people love their work and show tremendous commitment and dedication. But we also know that it can be tough and lonely, with often a strong sense that you are on your own, particularly for the two-thirds of our industry who are freelance,” said Alex Pumfrey, Film & Television Charity CEO. “We’re launching the brand new Film and TV Support Line … to provide support for a wide range of needs including stress, anxiety, health, mental health, and financial and legal concerns. We hope anyone from any area or role, with issues big or small, will get in touch.”

“Providing an accessible Film & TV Support Line for people working in film and television who are dealing with difficult situations, including bullying and harassment, is an important step forward for our industry,” agreed Jen Smith, the BFI’s Head of Inclusion. “The BFI congratulates the Film & Television Charity and the other industry partners involved in developing this practical resource to help people at their time of need.”

The BFI and BAFTA are in the midst of organizing their own hotline, too. Expected to be run by the Cinema and Television Benevolent Fund, the line will be for UK film and TV workers who have experienced workplace sexual harassment or misconduct. It was originally announced alongside BFI and BAFTA’s Eight Principles & Guidelines, which are recommendations to combat harassment.

Women In Film launched a help line for sexual harassment survivors in the United States’ entertainment industry last December.

For more information about Film & Television Charity and its services, check out its website.

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