The FTC Aims To Purge Social Media’s Dark Secrets

The Government Plans To Clean Up Social Media’s Murky Metrics — Can They?

Neela 🌶️
Women in Technology
7 min readAug 26, 2024

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The graphic shows a male and female cartoon police officer with handcuffs and a baton. In the background are the symbols for all the social media platforms.
Image by Alexa from Pixabay

Two summers ago, I found myself in the market for a new espresso machine. As a caffeine enthusiast with more opinions on bean origin than is strictly healthy, I approached this purchase with the gravity of a nuclear arms negotiation.

After hours of online research, I settled on a sleek, highly-rated model that promised to turn my coffee experience into something extraordinary. Little did I know it was the beginning of a personal battle with deceptive online marketing.

When it arrived, my excitement quickly curdled like milk in day-old espresso. The machine was a glorified hot water dispenser, about as capable of producing a decent cup of espresso as I am of making edible tacos. But that’s an article for another day!

The Rabbit Hole of Deception

Baffled by the disparity between my experience and the glowing reviews, I dug deeper. What I uncovered was a rabbit hole of deception. The brand had engaged in an aggressive campaign of fake reviews.

They had created a Potemkin village of coffee enthusiasm, with praise from ‘customers’ who likely couldn’t tell a latte from a light bulb.

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