Future of Work #1: Human-Centered AI

Jessica Lin
Nov 18, 2017 · 3 min read
Photo by Christopher Burns on Unsplash

In all data there is humanity . In every bit there are traces of of this humanity: in how a choice is made, or how a system is built. In the physical world the complexities of this humanity are magnified. To manage this complexity requires both deep technical expertise and innovative engineering. It also requires considerable empathy for the human beings behind that data.

Those of us who work with data are fond of describing it as messy, but data from the physical world is more than simply messy. It is knotted up in the perpetually flawed mechanism used to convert analog actions to digital signal, and the humanity that underlies it. The complexity of this humanity, however, is also our greatest strength and opportunity. The expertise, experience, and bias that people imprint on the data provide material for building great products.

Some examples of startups helping to remove really painful, repetitive, and manual work:

  • x.ai — virtual assistant who helps remove the pain of scheduling (and rescheduling) meetings
  • Merlon Intelligence — helps compliance analysts more effectively monitor transactions for money laundering by surfacing suspicious activity

Work-Bench

Work-Bench is an enterprise technology VC fund in NYC. We support early go-to-market enterprise startups with community, workspace, and corporate engagement.

Jessica Lin

Written by

co-founder & VC @Work_Bench | GED educator | rethinking work

Work-Bench

Work-Bench is an enterprise technology VC fund in NYC. We support early go-to-market enterprise startups with community, workspace, and corporate engagement.