Work Futures
Published in

Work Futures

Some Feedback About Feedback

New research digs into the fallacies about ‘open feedback’

In The Feedback Fallacy, Marcus Buckingham and Ashley Goodall wonder (paywall) how should we give and receive feedback, and they question the inherent goodness of feedback, and the unexamined premises that underlie our obsession with it.

To be clear, instruction — telling people what steps to follow or what factual knowledge they’re lacking — can be truly useful: That’s why we have checklists in airplane cockpits and, more recently, in operating rooms. There

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store