How AIOps is transforming IT Operations
The biggest challenge of the IT industry today is handling the momentum of change with the introduction of new technologies. With the addition of new features, the complexity is increasing. Adding to that, if you are using integrated services, then having to manage them would sometimes turn exhausting.
We heard about how Azure DevOps is a clutter-free project management tool in one of my earlier blogs. As we are in the software service industry, we take the help of such tools and other service providers to meet a range of requirements. We deal daily with applications that use messaging protocols, cloud communications platform, cloud storage and other third-party services to help meet different management needs.
Science Logic:
I happened to read about a service that helps manage and monitor all your applications. Let me introduce you to ScienceLogic. ScienceLogic (SL1) helps enhance IT services by improving IT operations, consolidate tools, reduce cost and roll out new services faster!!!
SL1’s technologies help you identify the root cause by mapping complex infrastructure, application, infrastructure to the application, and service relationships.
RCA (Root Cause Analysis) is much simpler and faster as the connection between services within an application or connection between applications within services is based on topology and context derived from the information collected from mapping. Therefore, you not only understand the impact but root cause too.
This is not new for us at Insight Consultants, as we believe in problem-solving through root cause analysis applying a Radical Rooting approach.
“If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”- ― Albert Einstein
With the Dashboard view, you can quickly identify “Do I have a problem?”, If so, “How bad is the problem? Where is it coming from?”
Let’s dive in a little and know a bit more.
It helps you manage the devices in your business. You can add as many devices.
You could know their vitals, the availability, ping them, and also learn all the things that happened recently with the device.
You could investigate additional factors individually by clicking on the selected device.
Manage multiple sever performance under one roof. With this dashboard view, you can learn the health of all your servers in one glance.
ScienceLogic uses AIOps technology to correlate information that helps identify and resolve crisis incidents. ScienceLogic is the monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on-premises.
Artificial Intelligence for IT Operations- AIOps
AIOps is the next big thing in the IT industry.
It is the application of advanced analytics — in the form of machine learning (ML) and artificial intelligence (AI), towards automating operations so that your ITOps team can move at the speed that your business expects today. — (Wikipedia).
Context-infused AIOps brings meaning to your data. To get to this point, we have to first collect data from devices, services and applications. The next step is to check if the data is complete, precise and avoids any duplication, followed by mapping each data to a service or business. Once data is acquired and organized with context, decisions can be made with real-time insight, based on timely and accurate data, thus increasing visibility.
“Our intelligence is what makes us human, and AI is an extension of that quality.”
On that note, please do weigh in your opinions and thoughts on this 😊.
