Week 38, 2018
Employee Experience: Position, Tenure, and Relationship Dimensions
Each week I share three ideas for how to make work better. Last week, that ment describing the three environments in which Employee Experiences are made. You can find that issue HERE. And this week, I’ll add another layer up top by describing 3 dimensions or viewpoints with which to analyze these environments:
1. Position
The work we do and the function we perform provide the first and most basic on the three dimensions. The fact that you’re in management, engineering, or HR etc. will without doubt influence your work experience. No organization is the other alike, but departments often have their own physical space, their own subculture, and their own tech. And so in order to fully understand the Employee Experience, we must consider it from the viewpoint of many different functions and teams.
2. Tenure
Another angle we must consider are stages or phases we go through during our tenure with the organization. How does our experience evolve as we move though recruitment and onboarding on our way to leadership? Time is crucially important as it forces us to consider the very first to the very last exposure we have in each environment. We all know first impressions last. And so we must take care to make a good first impression, and then build and improve from there.
3. Relationships
Relationships is the last but perhaps most important dimension. The people we work with and the bonds we form have a profound influence on our experience at work. That’s why a lot of time an energy goes into designing physical spaces that encourage collaboration and chance encounters. It’s why team communications is attracting billions in venture capital. And it’s why people like Simon Sinek and Kim Scott has found a captured audience talking about purpose, culture, and team building.
These dimensions, coupled the 3 environments covered in last week’s issue, combine to form an framework that we can use to assess the Employee Experiences. It’ll tell us what’s working and what needs to be improved. But it won’t tell us how to make those improvements. And so next week, we’ll consider yet another trinity. Until then…
