Week 15, 2023—Issue #250

Time to Value, High-Skilled Jobs, and Open Organizations

Andreas Holmer
WorkMatters
Published in
2 min readJun 26, 2023

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Photo by Brett Jordan on Unsplash

Each week I share three ideas to help you build better organizations. Here’s one idea on value creation, another on personal fulfillment, and a third on organizational effectiveness:

1. Time to Value

Consider the customer’s Time to Value (TTV) when going to market. Why? Because there are three types of products: Search and Experience products can be evaluated before and after purchase, respectively. Credence products like uni degrees and consulting services cannot. Such products can only be assessed by their results, and those results can take years to materialize.

From: Time’s Up! by Dunn and Baker

2. High-Skilled Jobs

Want to craft high-skilled jobs? Provide opportunities for learning and growth! “Contrary to conventional wisdom, what makes a job low skilled is not the nature of the work it entails, or the credentials it requires, but whether or not the people performing the task have the opportunity to grow their capabilities and tackle novel problems.”

From: Humanocracy by Hamel and Zanini

3. Open Organizations

When possible, open up and remove organizational boundaries. “Bureaucracies are insular. Typically, they make sharp distinctions between insiders and outsiders, and are characterised by secrecy and a reluctance to tap external partners for mission-critical tasks. The problem with a closed system is that it doesn’t adapt — it atrophies.”

From: Gary Hamel quoted in Startup Factory by Minnaar et al

That’s all for this week.
Until next time: Make it matter.

/Andreas

How can we build better organizations? That’s the question I’ve been trying to answer for the past 10 years. Each week, I share some of what I’ve learned in a weekly newsletter called WorkMatters. Back-issues are published to Medium after three months. Subscription is free. This article was originally published on Friday, April 3, 2023.

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Andreas Holmer
WorkMatters

Designer, reader, writer. Sensemaker. Management thinker. CEO at MAQE — a digital consulting firm in Bangkok, Thailand.