Becoming the Good Guy in the Gathering of Companies

The Power of Social Impact Marketing

Malav Patel
Write A Catalyst
7 min readJun 26, 2024

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Photo from Unplash. Edited by the author.

So you understand social impact marketing, right?

“Creating a strong business and building a better world are not conflicting goals — they are both essential ingredients for long-term success”

— Bill Ford

But a statement doesn’t explain the process.

This is a very neat method where businesses concentrate on ensuring that individuals are pleased and societies get better off in place of chasing after profits alone or simply pleasing clients. You create marketing strategies that will not only benefit the company and its clients but also go on to help society for good.

Customers are increasingly recognizing the effect companies have on society and nature. About 70% of customers would like to understand how companies handle environmental or social issues while around half look closely at the strategies in this regard.

Social media marketing takes different forms. That is, we can think of collaborations between companies and social welfare organizations for instance, or public interest marketing programs initiated by famous companies.

The Sports Guy is Doing it

Adidas launched various programs and initiatives like these around the world, such as their Cultivate & B.L.O.O.M. Program which is designed to equip entrepreneurs of color with tools and resources to enable them to accelerate growth and maximize impact and their collaboration with the Common Goal Movement. To create a better and more inclusive future for all, Adidas joined this Common Goal in a long-term partnership to help drive lasting social change for underserved communities.

As a result of engaging in advocacy activities in society alongside environmental conservation; companies demonstrate concern, promote non-governmental organizations activities, and help their clients to know exactly how else they are contributing apart from operating their enterprises in accordance with worries raised by the community.

In short, the concept is not only centered on selling but also revolves around changing lives and proving your worth at the international level.

The Evolution of Social Impact in Marketing

Businesses have always been involved in charitable activities for a very long time now. It was a matter of giving away money during the early days. However, there came a time especially towards the end of the 20th century when these entities understood that there was more to it than merely contributing funds to solve problems.

They found out that they could alter the world or at least leave a mark on it. And suddenly, it was not just giving money; it was setting the public’s mindset, controlling their consumption pattern and even pushing the society to such major transformational changes. It was a totally new epoch when doing good was not such a secondary activity anymore but became an integral component of companies’ advertising.

I see this evolution firsthand as a CEO. Perhaps in the past, your company used to just give money to an organization in its neighborhood, although things have now taken a different course — you engage in campaigns that influence people’s thoughts and develop their feelings. Perhaps you already know that how the brand message gets bossed around by other humans could cause them to behave. Isn’t it more interesting than just selling things?’

Consider companies like TOMS, who are credited with popularizing the “buy one give one” model. Or Patagonia, which is deeply committed to environmental conservation. Instead of selling products alone, firms such as these sell ideologies that their customers buy into.

Understanding various benefits for business

Incorporating social impact into marketing strategies offers multifaceted benefits.

I have always seen how passionately supporting social issues changes marketing strategy efficiency. We no longer only sell things; it is more about establishing a company identity that represents higher values.

Brand Reputation

The main advantage I can highlight is its influence on corporate image. When people think a company is reliable and acts responsibly, its brand equity rises. The trust of clients increases sales volumes at our company since they tend to purchase goods more frequently and become the most audible supporters.

For example, as a global toy company, LEGO’s policies can have an outsized effect on local communities. That’s why the company is committed to protecting people and the environment through every step of the LEGO-making process.

LEGO lays out expectations for all suppliers, production sites, and partners in its “12 Responsible Business Principles” document. This document covers responsibilities around transparency and ethics as well as workers’ rights in terms of reasonable hours, fair wages, health and safety, child labor, family-friendly workplaces, and environmental impact. This overall increases its reputation in the market as a brand.

Attracts More Customers

Your loyalty attracts more customers to your business when you pay attention to the societal returns. Today’s customers are interested in firms that believe in what they stand for. It doesn’t think about sales only but also building an enduring support base for products.

In the previous point, we showed how Lego raised its reputation as a brand. Moreover, clients are lured towards them since they have trust feelings over them as well as a positive perception of the firm.

Creativity and innovations

However, feel-good vibes aren’t the only benefits. In many cases, solving social challenges will lead to further creativity through the creation of fresh product or service ideas that people want to buy either because they affect them directly or serve as a status symbol; in addition, solve problems other than lack of resources required for production among others. One may consider an illustration by looking at how much environmentalists have primarily focussed on the topic of sustainability since they came together.

And let’s not omit to mention our co-workers; they tend to be more involved and driven whenever they realize their work is contributing to a better planet. It is not just a job they do and forget about at five; instead, they are part of something significant.

From my experience, it is clear that a social impact is not an option but rather imperative. The focus should be on creating a brand that not only succeeds but also changes lives for the better. It is an awesome responsibility to have one’s brand associated with such greatness, isn’t it?

Two Values for True Success

Authenticity and transparency

In social impact marketing, authenticity and transparency are critical issues. Today’s consumers can detect a lack of sincerity from afar and there is no way they can be fooled by greenwashing tactics.

Being genuine, truthful, and sincere with one’s audience is what makes up authenticity. It implies that the values of one’s brand are not just rhetoric but actually come from within you as well as they define your identity. They are going to demand genuine performance from you because consumers are discerning.

In order for brands to be genuine, they must first be sure of what truly matters to them.

Once that is sorted out, it is paramount that they illustrate actual experiences concerning their influence on a population or individual — real life indicators where someone somewhere at any given time or instance benefited from their organization’s intervention should also come into play here.

Highlight specific individuals and societies that have received assistance from them as well without forgetting that at all times their operations or results should be open for scrutiny.

Transparency is important as well. More than ever, customers doubt any businesses and they do not find it hard to search for themselves. By revealing its conduct, origin of materials and how they affect people, businesses can create trust and long-lasting relationships with customers.

I think transparency matters a lot. Stating a claim that we support some charity is not sufficient; the employee must prove this by action behind the scenes.

When we’re authentic and transparent, we not only make a positive impact on society but we also build a stronger brand, earn customer loyalty, and boost employee morale. It’s a win-win for everyone involved.

Storytelling

When it comes to sharing a brand’s social impact efforts, storytelling becomes a game changer in marketing. As a CEO, I’ve witnessed how telling stories can establish strong emotional attachment with consumers bringing them closer while involving them more.

Combining elements such as characters, plots, sentiments, and real-life situations, brands can create a storyline that resonates with the intended audience. These stories help to promote deeper customer loyalty and advocacy since they forge an emotional attachment between the brand and its audience.

One of the coolest things about storytelling is its ability to evoke empathy, inspire action, and create a sense of shared purpose. When businesses share stories that highlight their social impact efforts, they’re not just selling a product; they’re inspiring positive change and building a community of like-minded individuals.

For example, Apple works to reduce the environmental impact of its products so more people can live more sustainable lives with affordable, energy-efficient electronics and appliances.

When companies give examples of actual cases and living people’s examples, they can generate stories that will touch their customers’ hearts. These stories are moving emotionally and they encourage consumers to take action thus showing support towards the company’s objective.

Moreover, it has multiple advantages. A captivating story about a certain brand can make it different from others in the market, hence boosting its fame, and increasing patronage as well as perceived worth. Moreover, they encourage building team spirit among workers.

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Malav Patel
Write A Catalyst

From sports to CEO at 23! I share leadership, marketing & finance tips for entrepreneurs. Failed, learned, soared (5x revenue growth). Let's build dreams!