“You’re One of the Good Ones”
On holiday travel, bad behavior and good airline employees
The woman, who was both tall and imposing, stood next to me where I sat, my two braced knees straightened out to touch the bulkhead. She was pissed. Her husband was gesturing angrily at the two flight attendants standing next to me. One of their four children, a toddler of perhaps three, screwed up her face in…