AI Graduate
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AI Graduate

Understanding and Using Chatbots

A layman’s guide to understanding the world of chatbots

A ‘chatbot’ is a technology that simulates human-like conversations in real time. The conversation is analysed by artificial intelligence algorithms to deliver excellent experience and seamless conversation between humans and the computer.

It is primarily used by B2C companies to answer the repetitive customer-queries.

Photo by Austin Distel on Unsplash

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