- Client
Client experience is what we value no matter which approach we take.
- Sales
Value personal relationship with client stakeholder; Need to see through the outcome to make sure the client is happy and will be a referral for new sales
- Service
Deliver a promise. Time to value; Service satisfaction
- Product
Functional product delivering value to customers; manage product expectations & new features
- Leadership
Happy retainable customer base; Growing revenue; Answer to the board/investors
