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Metaverse use-cases and concerns

Getting into the Metaverse — Part 2

Metaverse is the evolution of the internet, and booting up new set up use-cases, and claiming to empower humans beyond the reality, it will also expose us with a new set of vulnerabilities, let’s understand it more.

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Use-cases of Metaverse

The Internet today has already created some metaverse, when we connect to the internet, we are knowingly and unknowingly becoming live to the world. The apps on our phone are getting active on the internet, and ready to talk to the world. Tomorrow’s internet will be more immersive, we will actually go into the internet.

Location Agnostic Work Environment

Work location is becoming irrelevant for many of the businesses, need of bring tools and technology that can make work environment free from location, is arising. Covid19 has pushed this heavily, and businesses that could not achieve this in some or other form have lost to pandemic. Today, many enterprises are talking about different mode of work, to work from home, hybrid or work from anywhere. Metaverse will smoothen this transition for enterprises and consumers. Working from metaverse would be a common thing. Just like Microsoft Mesh, or Meta’s Horizon World does. Here are few key objectives

  • Remote Expert Collaboration — Experts don’t need to travel at the exact location
  • Be in your comfort — In the metaverse, my avatar can replicate me while working, and I don’t always need to be on camera. Always on camera is so stressful for long hours.
  • Everything Digital — Metaverse will have the potential to have digital copies of almost everything, that means I don’t need to carry a lot of hardware, devices or instruments all the time to use them. I would be able to work on digital twins with almost the same efficiency.
  • Infinite and Interoperable Space — Metaverse will provide opportunity to infinitely scale the work environment, and take it anywhere, interoperable across devices mobile/PC/smart glasses and more.. More importantly customize it as per need with minimal cost.
  • 3D for 3D — Traditionally all the tools used for designing 3D products are on 2D. We have been taught in Engineering Design how to represent a 3D on 2D paper on screen. This is all going to be changed in the metaverse. 3D objects will be designed in 3D, that’s more natural, and without any material wastage. It will make things faster to market.
  • Eco-friendly — Yes, the metaversal work environment will be much more eco-friendly to the environment as well as to the pocket. It would run on minimal operation cost, and with minimal waste.

Skilling and Reskilling

Industry has to tackle skilled workforce shortage and onboarding new people on the skills. As per Global Talent Crunch report, 10000 baby-boomers reaching retirement age every day for next 19 years, covid19 making them retire even faster. By 2023, 75% of global workforce will be millenials, and traditional methods of onboarding and training are outdated for these millennials. On top of that, enterprise complexity is increasing, need to co-work with machines is arising. Workforce safety compliance requirements are making things complex.

Assets and Marketplaces

One of characteristic Metaverse is — self sustainable, that provide it’s own way to fund creator and co-creators. A new economy of creators and co-creators is growing. Co-creation is not new, whole social media market is built on it, YouTube, Snap AR Lens, Stories, or Insta Reels are all example of co-creation.

Real Estate and Event Management

As metaverse will be a self-sustainable marketplace for digital content. Everything of physical world can have it’s digital version. Companies like Niantic, are building a whole 3D map to augment on physical world. Just like physical things, the viral things will also be traded. So people will buy/sell virtual land on metaverse, and build house/building and sell it or rent it, or earn from advertisements on them. See it happening here.

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Meet and Greet

Metaverse is all about human connections and Meet and greet is a basic use case of metaverse, within capabilities of real world and beyond it. Metaverse can bring the real power of being human.

  • Meeting the ones who are no more with us.
  • Metaversal ability for the specially abled
  • Multiple social identities — people will have multiple social identities in metaverse.
  • It DOSEs when meetingDopamine, Oxytocin, Serotonin, and Endorphins are the chemicals in brain, and our feeling when we meet, and remember is based on ratio these chemicals. It is observed, that when people meet in VR, similar chemical reaction happens in brain. This is very big thing.
  • Metaversal therapy — enhanced from VRT, and more will happen, may be metaverse as a drug.

Concerning part of Metaverse

Just like any technological evolution there is always some concerning part, Metaverse do have some concerns, as it will be exposing us and our information more to the world. Metaverse is being treated a dystopia by many.

Protecting Identity

In Metaverse, people may want to keeps multiple social identity but safeguarding metaversal identify would be the difficult part, without strong laws and regulations. At this stage it is not very difficult to impersonate others. Our future identity is at Risk. Think of following,

  • What if someone represent you in your office, society, without your knowledge?
  • What if someone accessing your property/assets without your knowledge?
  • Social media trials (metaversal trial in future) can cause the irreversible impact on social reputation, health and wealth, by the time the truth prevails.
  • It would be difficult to differentiate the real or fake

Protecting Privacy

Maintaining privacy would be another big concern in metaverse, we will be exposing more information, and we will be more vulnerable to exploits. We will always be under surveillance, when everyone roaming around with smart glasses or smart contact lens with camera on. Most of the vehicles will have cameras.

Mind Blowing Impacts

Metaverse is an immersive experience and we will be going into the internet, into people’s imagination, and mind. We talked about DOSE (Dopamine, Oxytocin, Serotonin, and Endorphins), how their chemical equation can impact our feelings. How about changing that chemical equation by metaverse? think of drug addictions, that is also a result of some chemical balance in the brain. Similar addiction has been observed with games, and can Metaverse be a drug, Look at this Forbes Article Legal Heroin.

Law and Order

Metaverse is growing without meaningful rules and regulations. What is right and what is wrong in Metaverse is not known. Crime in the real world may not be a crime metaverse. For example, killing someone, cheating, posing weapons is not a crime in the metaverse. Can we deal with crime in a metaverse with a physical legal system?

  • Will we have a metaverse constitution?
  • Will we have a metaverse court?
  • How to identify crime, do we such tools and tech?
  • Who will maintain law and order? will there be virtual police?
  • What would be punishments? Block people/ put them in virtual jail?

Getting ready for metaverse

We have defined metaverse, discussed use-cases and concerns. Some of it might look just the hype or scary at this stage, only time will tell what will be real and what not. I believe when there is a problem, there is a solution, innovation happens when there is a need to innovate.

  • Create awareness — start using it
  • Get trained — build/co-create on it
  • Adopt ethically — Find right use-cases that can solve real world problems
  • Contribute — Build practices, standards and contribute share with communities.
  • Join hands with enterprises and governments, institutions, systems and people.



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Kuldeep Singh

Principal Consultant, Engineering and Head of ARVR Practice @ ThoughtWorks India.