Telehealth: The Affordable Gateway to Universal Healthcare Access

Cheap and more accessible than primary care

Teja V Surapaneni, MD, MS
YourMD.online
Published in
3 min readMar 14, 2024

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Telehealth has recently risen to the center of healthcare discussions, fueled by a global pandemic that demanded distant consultations and treatment. As we navigate the post-pandemic environment, the argument about the cost of telehealth services versus regular in-person visits has heated up. Recent talks in the House Committee on Ways and Means revealed a disagreement among politicians and experts on whether telehealth should be less expensive than in-person care. While some advocate for lower fees based on decreased operational costs, others point out that the overheads of running a healthcare practice remain constant regardless of the mode of patient interaction.

From the standpoint of both consumers and healthcare providers, the case for making telehealth a cost-effective and widely available option is persuasive. Telehealth allows patients to consult with healthcare specialists without having to travel to a physical location. This convenience is more than just comfort; it is also about accessibility for individuals living in distant or underserved areas where healthcare facilities are sparse or non-existent. Telehealth is more than a convenience for many people; it is a lifeline.

Despite these benefits, the present healthcare ecosystem frequently creates impediments to telehealth’s widespread acceptance and affordability. Launching and managing a telehealth service, such as www.yourmd.online, provides personal insight into these problems. From the high expenses of credentialing doctors to overcoming insurance carriers’ complex and restrictive policies, telehealth providers confront an uphill battle in delivering their services as a viable alternative to established treatment pathways. These barriers are worsened by payer regulations that favor some providers over others, restricting patient options and potentially jeopardizing treatment quality.

Critics of increased telemedicine compensation, such as Ateev Mehrotra, believe that payments should be based on operating costs, which are likely cheaper in telehealth. However, this viewpoint ignores the enormous upfront and ongoing costs associated with providing high-quality virtual care. Infrastructure, technology, training, and keeping a trained staff all need significant money. Furthermore, as Rep. Drew Ferguson pointed out, operating both physical and virtual operations adds a new layer of financial hardship rather than reducing typical overhead costs.

Furthermore, the case for reduced telehealth charges appears to neglect telehealth’s larger benefits in lowering total healthcare expenditures. Telehealth, by providing an efficient, accessible care option, can prevent health issues from escalating into costly urgent care, emergency department visits, or hospitalizations. Telehealth has enormous preventive and early intervention potential, particularly in managing chronic illnesses and providing mental health care, which have demonstrated substantial promise.

During the House hearing, healthcare experts and patients alike spoke about telehealth’s transformative potential, not only as a convenience, but as an essential component of a more egalitarian, efficient, and patient-centered healthcare system. Bell Maddux’s experience with home dialysis treatment exemplifies the tailored care and improved quality of life that telemedicine and home care services provide.

Although it is critical to evaluate and control healthcare expenses properly, it is as extremely important to understand the value and possible cost savings that telehealth delivers to the healthcare system. Policies should promote the growth and integration of telehealth services, not through regulatory restrictions or narrow cost comparisons, but by recognizing and capitalizing on its potential to improve care access, quality, and results.

Lawmakers, insurance companies, and healthcare providers must collaborate to build an ecosystem that promotes telehealth as a critical component of modern healthcare, recognizing its full value beyond the immediate expenses of service delivery.

Reference

Frieden, J. (2024, March 13). Lawmakers Quibble Over Whether Telehealth Should Be Cheaper Than In-Person Visits. MedPage Today. https://www.medpagetoday.com/practicemanagement/telehealth/109158?xid=nl_mpt_DHE_2024-03-13&eun=g439020d0r&utm_source=Sailthru&utm_medium=email&utm_campaign=Daily%20Headlines%20Evening%202024-03-13&utm_term=NL_Daily_DHE_dual-gmail-definition

Telehealth care for everyone at a modest cost on www.yourmd.online

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