ZeroSwap
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ZeroSwap

ZeroSwap Customer Support Portal

Launching a safe and secured medium of addressing customer queries

Customer Support Portal is now live!

Introduction

We have always strived to get our users the best of the DeFi Multichain compatible ecosystem. Empowering them with safe, secured, and effortless means of operating their crypto is at the heart of what we do at ZeroSwap.

Jeff Bezos quotes, and we second it word by word is- “Focusing on the customer makes a company more resilient.”

And therefore, we’ve built a robust support portal for our users to address customer queries systematically related to Zeroswap

Allow us to present our support portal, which is now up and running for our users: https://support.defiwizard.zeroswap.io

How will this support portal aid our users?

  • Assured Safety from Hackers- It might seem a great idea and a more convenient one to reach out to us through the community modes like Telegram or Twitter. But, hackers are a threat too, which we are not willing to allow. Hence raising a ticket on the support portal is simply the most secure way of getting solutions to your queries without being exposed to any hacking agents.
  • One-Stop Solution- This support portal that we have up and running for the users is a one-stop solution for product guides, FAQs, official contracts information, exchange details, etc. Everything you need is related to ZeroSwap and DeFi Wizard.
  • Unfiltered communication- In digital spaces, a considerable lot of noise amidst your query might get lost. With the support portal, you would get a crystal clear resolution to your questions.
  • Quicker Solutions- We have a dedicated team addressing your queries. You are entitled to get solutions faster through the support portal. Plus, with the user-friendly UI and a support team at your service 24x7, your experience gets a whole lot quicker and better.
  • Keeps your information safe- Going through the support portal to raise your queries keeps all your essential information guarded with us instead of it being out there when you take the community spaces route. Hence the support portal is what keeps your information relatively safe from the risk of being used illegitimately.

How does this support portal work?

  • Step1: Go to https://support.defiwizard.zeroswap.io
  • Step 2: Click on the “New Support Ticket Button”
  • Step 3: In the form, provide information as requested
  • Step 4: Click on the “Submit Button”

Final Words

This support portal will make it easier for our users and ensure assured safety from hacking aspects of the global space. The idea is to only strengthen the ZeroSwap customer service, by enabling ease and security for all its users. Afterall “Customer is the King”

About ZeroSwap

ZeroSwap is a multi-chain compatible decentralized exchange aggregator focused on making zero-fee transactions possible. We aim to make on-chain trading simple and easy by providing access to Ethereum, Binance Smart Chain, and DEXes access under one roof.

One of the core utilities of ZEE is to reduce friction in fundraising using digital assets. To solve that, we have built a DEX Offering Platform Called — ZeeDO.

Join Us!

Website | Announcement Channel |Telegram | Twitter | Zeroswap Ecosystem | Reddit

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