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Consumers are becoming savvier at tuning out ads, and marketers are scrambling to find new ways to reach them. At the same time, people — especially teens and millennials — are becoming increasingly engaged with online influencers.

Some statistics illustrate where we’re headed:

  • 32% of internet users will use an…


Something interesting is happening on the mobile web these days: cards (also referred to as “Card UI”). Twitter Cards, Google Now cards, even Pinterest boards are an example of this new way of sharing information. Cards are bite-sized, self-contained, interactive units of graphical real estate presented within digital apps.


In today’s digital / social / app-driven economy, companies face an increasingly complex environment when it comes to managing their customer experience (CX). …

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