Latin America: 5 business mega trends to watch in 2019

Zoho Inspire
Zoho Inspire
Published in
5 min readFeb 14, 2019

Hola!

In this new series, we hope to cover different regions of the world and track current trends from across growing industries. With data as our guide, try to provide partners with context and inspire action.

From the borders of Mexico to the tip of Chile, Latin America consists of a diverse range of countries. Together, these nations are home to 8% of the world’s population and are abundant in natural resources. Having a rich history, Latin America or LATAM is known globally as an export hub of agricultural products and natural resources.

Growth studies over the past 15 years have revealed a trend: the gross domestic product (GDP) of Latin America and the Caribbean have grown faster than those of developed nations of the world. Looking at GDP is a good place to start, as it’s an accepted indicator of economic growth.

Time for a quick lesson:

The output of a region can be analyzed using population, capital, and resources.

Intensive growth is due to optimum use of input conditions, and extensive growth is attained from the expansion of these conditions, like an increase in population or over-utilization of resources. Extensive growth leads to exhaustion of resources and hence is not sustainable.

Prior years

Let’s come back to the GDP of LATAM — while there’s much to celebrate, it’s also important to note that this growth is particularly underwhelming when compared to other developing nations.

In 2018, the GDP of Latin America grew only 1.2%, a percentage point less than 2017.

The reasons for this constrained growth are many, and vary from region to region. The downturn can be attributed to the shocks created by severe drought in Argentina and multiple trade strikes in Brazil, the two major economies in the region.

Almost 80% of the GDP growth in this region has come from the expansion of input conditions like population and the rise in consumption — extensive growth. And economic agencies have agreed that the following focus areas will take LATAM towards consistent long-term growth.

  • optimum use of resources
  • increase in labor productivity

However, other factors such as falling fertility rates, uncertain political futures, and over-reliance on commodities and an ever growing middle class whose expectations are sky-rocketing are all in the mix too. These are sure to impact long-term growth adversely if not addressed adequately.

For now, technology might be the region’s only hope.

Looking ahead to 2019

Digital transformation

Digital transformation has many definitions, but none so concise and precise as the integration of digital technology in every aspect of business. The internet opened the floodgates and in the coming years, digital transformation will affect every industry.

The way consumers have welcomed the internet is something that caught businesses off guard. Don’t believe us?

In 2008, only 22% of Latin Americans had access to the internet; in 2018 it has leapfrogged to 56% and is projected to reach 60.9% and higher!

Fintech has already taken the lead in this space. Brazil’s PagSeguro, a mobile payments company, became the largest online portal in the country and NuBank, a company that provides credit cards as a mobile app, are just beginning to scratch the surface.

Digital transformation is inevitable, and it results in more efficient use of labor and increased participation of the workforce. This leads to increased productivity that’s essential for sustained growth.

Natural resources

Mining of natural resources, of which LATAM countries are richly endowed, has been a primary driver of growth for decades, and the industry has been instrumental in reducing poverty and in job creation. Although boasting a great past, the industry has been plagued with issues since exports started to fall in 2011.

However, things are making a turn for the better, albeit slowly. Countries like Ecuador, Chile, and Peru are attracting investments in copper and gold mining. A moderate growth is expected in the business, owing to reduced productivity in other regions such as Brazil. Foreign direct investment picked up in 2017 and is gradually aiding the recovery.

Travel and tourism

The travel and tourism industry took a beating during the 2008–09 recession, but has recovered considerably. In 2018 alone, the industry contributed over 9% of Latin America’s GDP.

While the contribution varies across nations, in general the steady increase of international tourists — 9% over 2017 — has led to job opportunities. The industry looks encouraging, with about 1.8 billion tourists expected to visit in the next decade. Most of this tourist traffic will be driven by millennials, as per a recent UNWTO report. These millennials are technologically literate and expect seamless digital-to-real-life experiences.

Infrastructure

This has been an industry where it’s been difficult to ascertain development metrics for the region, but there is little debate around the poor investment that has gone into infrastructure. Only sub-Saharan Africa invests less than LATAM — and recent corruption scandals have not helped in attracting foreign investment.

However, in the years to come, we’re sure that this tide is changing for the better. Economists have stressed that Latin America is in need of roads, railways, and urban infrastructure more than ever, if it wants to grow on par with other emerging economies.

Testimony to this is countries like Panama which has pledged over 55% of its spending in social infrastructure and China’s growing interest in the region.

Technology needs to be at the forefront of this change, as it can ease some of the major issues plaguing infrastructure, such as cumbersome procedures in procurement and staffing.

Retail

A Euromonitor report from 2018 says that, across Latin America, only around 4% of sales take place through an online channel, but there is enough evidence coupled with internet adoption to state that online is a channel that will only grow as an influence in the retail space.

While most of retail depends on domestic consumption, it’s now clear that even brick and mortar stores need to adopt an omnichannel approach. For businesses to successfully to take this two-way approach calls for consultants who are well-versed in the business of retail and emerging cloud technologies.

Afterword

For long, organizations such as FocusEconomics, have placed the Latin American countries as a region of high potential marred by weak economic conditions. This is even reflective in the GDP growth forecast, but 2019 could really be the turn-around year and as we can see technology is at the core of such a transformation.

Infusion of emerging technologies like the cloud into areas such as retail, travel, manufacturing and natural resource extraction can go a long way in breaking the barriers to growth.

Mega trends are powerful guides not just for governments but also for businesses — when coupled with macro-economic context help you make strategic bets as the year progresses. Additionally, they let you focus on what is crucial for growing your business and aid finding new opportunities.

Sources

The Economist, Latin America needs an infrastructure upgrade

Economic Commision for Latin America and the Carribean

Euromonitor report on retail in Latin America

McKinsey Insights, Threats To Growth in Latin America

Focus Economics, Latin America reports

World Economic Forum, how Latin America can unlock its digital potential

Mining.com, Latin America

UNWTO report on the tourism industry in LATAM

For more information write to us at partner-team@zohocorp.com

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