Here are the top 3 questions which are most frequently been asked in Zome Carpool Feedback.
Q: What is the reimbursement I got if I drive? How much will I pay if I ride?
A: Trip fare ranges from $3 to $10. On average, drivers get $4 for each passenger they take. Riders pay $5 per trip. However, this can vary based on many factors like travel distance, detour time and so on.
Q: What if my plans change?
A: You can always cancel your trip for FREE up to one hour before departure time. See our full cancellation policy.
Q: Who is my carpooler? How can I contact them?
A: We match co-workers and neighbors who traveling in the same direction, at the same time. You can message your carpooler in advance using our App for easier pick-up.