✭What is Air Canada✭Flight change policy?✭

✭What is Air Canada✭Flight change policy?✭

Air Canada’s flight change policy varies depending on the fare type purchased, the destination, and the timing of the change. Here’s a detailed overview of the policy as of the latest information available:

Fare Types and Change Fees

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Air Canada offers several fare types, each with different rules regarding changes:

1. Basic Fare

• Change Fee: Generally, changes are not permitted.
• Exceptions: Sometimes changes might be allowed for a fee if the booking is through a special promotion or has specific conditions attached.

1. Standard Fare

• Change Fee: Fees apply, and the amount varies based on the route and time of change. Usually ranges from $75 to $100 CAD.
• Conditions: Changes must be made at least 2 hours before the scheduled departure.

1. Flex Fare

• Change Fee: Reduced fees compared to the Standard fare, often around $50 to $75 CAD.
• Conditions: Changes must be made at least 2 hours before the scheduled departure.

1. Comfort Fare

• Change Fee: Lower fees or sometimes no fees, especially for changes made in advance.
• Conditions: Changes must be made at least 2 hours before the scheduled departure.
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1. Latitude Fare

• Change Fee: Generally no change fees.
• Conditions: Changes must be made at least 2 hours before the scheduled departure.

1. Premium Economy Fare

• Change Fee: No change fees in many cases.
• Conditions: Changes must be made at least 2 hours before the scheduled departure.

1. Business Class Fare

• Change Fee: No change fees.
• Conditions: Changes must be made at least 2 hours before the scheduled departure.

Timing of Changes

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• Same-Day Changes: These can be made if seats are available, often for a fee or free depending on the fare type.
• Advance Changes: Changes made well in advance of the flight date typically incur lower fees compared to last-minute changes.

Route-Specific Policies

• Domestic Flights: Usually have lower change fees compared to international routes.
• International Flights: Change fees can be higher, and different rules may apply depending on the destination country’s regulations and agreements with Air Canada.

Methods of Changing Flights

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• Online: Most changes can be made directly through Air Canada’s website or mobile app.
• Customer Service: Changes can also be made by calling Air Canada’s customer service, though there might be an additional service fee.
• Airport Counter: Changes can be made at the airport, but this might be subject to higher fees or availability issues.

Special Circumstances

• Medical Emergencies: Often, Air Canada may waive change fees for passengers facing medical emergencies, provided proper documentation is submitted.
• Weather Disruptions: In cases of severe weather or other uncontrollable events, change fees may be waived or reduced.
• Travel Restrictions: Changes due to government-imposed travel restrictions might be handled with more flexibility, often with no change fees.

Refunds and Vouchers

• Non-Refundable Tickets: Typically, these tickets can be changed but not refunded. The value of the ticket can be retained as a credit for future travel.
• Refundable Tickets: Can be changed or refunded with no fees, depending on the fare conditions.
• Flight Cancellations by Air Canada: If Air Canada cancels a flight, passengers are usually entitled to a rebooking on the next available flight or a full refund.

Mileage Plan and Loyalty Programs

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• Aeroplan Members: Higher-tier members may enjoy reduced or waived change fees as part of their membership benefits.
• Credit Card Holders: Certain co-branded credit cards may offer benefits like waived change fees or travel credits that can be used towards flight changes.

COVID-19 Specific Policies

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Due to the COVID-19 pandemic, Air Canada has periodically adjusted its change policies to offer more flexibility. This has included:

• Waiving change fees for new bookings made during certain periods.
• Allowing multiple changes without fees.
• Providing extended travel credits valid for longer periods.

How to Check Your Fare Conditions

Before making any changes, it’s advisable to:

1. Review Your Booking Confirmation: Check the fare rules provided in your booking confirmation email.
2. Visit Air Canada’s Website: The website offers detailed information on fare types and associated change fees.
3. Contact Customer Service: For specific inquiries or if you’re unsure about the change rules for your ticket, contacting Air Canada’s customer service can provide clarity.

Summary

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Air Canada’s flight change policy is designed to offer flexibility, with varying degrees of leniency based on the fare type and timing of the change. Passengers are encouraged to understand the specific rules related to their fare type and to make changes as early as possible to minimize fees and complications.