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2020 DITA Satisfaction Survey

Survey of tech doc teams that use the Darwin Information Typing Architecture (DITA) to identify what’s working, what’s not, and to gauge how satisfied they are with DITA.

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Scott Abel, The Content Wrangler in 2020 DITA Satisfaction Survey

Mar 6, 2020

Metrics that matter

Deciding what to measure and how

Scott Abel, The Content Wrangler in 2020 DITA Satisfaction Survey

Mar 6, 2020

Management challenges

Finding, training, and governing staff, and measuring content performance are some of the biggest management challenges

Scott Abel, The Content Wrangler in 2020 DITA Satisfaction Survey

Feb 18, 2020

The role of expertise

Teams that hired an expert to guide DITA adoption report higher levels of satisfaction and fewer challenges

Scott Abel, The Content Wrangler in 2020 DITA Satisfaction Survey

Feb 18, 2020

How satisfied are current DITA users?

The majority of technical documentation teams say they are satisfied with their DITA…

Scott Abel, The Content Wrangler in 2020 DITA Satisfaction Survey

Feb 18, 2020

2020 DITA Satisfaction Report

We surveyed respondents that use the Darwin Information Typing Architecture (DITA) to create technical…

Scott Abel, The Content Wrangler in 2020 DITA Satisfaction Survey

Feb 18, 2020

About the DITA Satisfaction Survey

We asked tech doc shops that use DITA what’s working and what’s…