Why LiveChat is a must feature on your website in 2020?

In this post, I’m going to share with you why you should add live chat to your website. I explained how to so easily here in just 2 minutes.

But read on to see the benefits of livechat.

If you run a business in today’s social media driven society, adding livechat to your website is an easy decision.

This small window that appears at the bottom of your website is a powerful tool in your marketing arsenal, as it allows your visitors the ability to chat with you in real time.

Here are nine benefits of having and using a live chat on your website.

1. Live chat emphasizes you’re open for business.
2. Live chat encourages your visitors to interact with you.
3. Live chat helps capture new leads.
4. Live chat is inexpensive and very efficient. You can actually chat with multiple people at once, something that is very difficult to juggle using the phone.
5. Live chat is mobile friendly, so no need to worry about not being device supported.
6. Livechat can be used to onboard new clients or train staff
7. Livechat encourages sales and support in that you can automate frequently asked questions.
8. Livechat can be used to split conversations with different divisions in a company. For example, visitors interested in purchasing a product or service can be routed to a salesperson, while existing customers can be directed to the support team.
9. Livechat provides you with the ability to identify opportunities and challenges by reviewing transcripts.

Indeed Live Chat is perfect for businesses of all sizes. It’s one of the best investments you’ll ever make. It’s fast and it’s an inexpensive way to capture leads, schedule appointments, automate your customer service, and so much more.

Last but not least, having a live chat window on your website will provide you a huge advantage over your competitors. Adding live chat to your website will also give you an instantaneous return on investment. And isn’t that what you hoped for in 2020?

Click here to see a step by step guide to add livechat to any website in just 2 minutes.

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