Dan BeaulieuSaving A Great Customer When Things Go WrongHandling a serious problem with a long-time customer requires a blend of empathy, accountability, and strategic action.2d ago2d ago
Dan BeaulieuIt’s All About Customer ServiceCustomer service is often the first point of contact a customer has with a company.4d ago4d ago
Dan BeaulieuGoing Deep With Your CustomersYou can become one of those people and one of those salespeople that customers can’t wait to spend time with6d ago6d ago
Dan BeaulieuKnow Your CustomersIn whatever you do, whatever you are selling, you have to know your customers and you have to know them better than they know themselves.Jul 12Jul 12
Dan BeaulieuAre You Selling What Your Customers Want?If you are patient enough, if you are interested enough if you are curious enough to be a good listener.Jul 10Jul 10
Dan BeaulieuIt’s Just Not Common SenseThe goal of great customer service is to make transactions as easy as possible.Jul 5Jul 5
Dan BeaulieuGetting Intimate With Your CustomersThis is about getting so close to your customers that you have a clear and concise understanding of what they need from a great supplier!Jul 3Jul 3
Dan BeaulieuThe Best Customer ServiceGreat customer service is caring about the customer enough to be kind to them and performing random acts of kindness.Jul 1Jul 1
Dan BeaulieuSuper Service Your Way To Customers For LifeEnsure that we provide service that is so valuable that our customers (the ones who stay in business), will never want to leave us.Jun 28Jun 28
Dan BeaulieuListen!We are so anxious to let the buyer know everything about our company that we go into one big information dump about our company.Jun 26Jun 26
