Maybe they were eaten by a bear

Better reasons for why they unsubscribed (and other things)

Kim Witten, PhD
5 min readJul 8, 2024

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A white bear stands on ice staring at the camera. A paw is raised, as if to wave.
Photo by Hans-Jurgen Mager on Unsplash

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I used to pay attention to how many people unsubscribed after I sent out my weekly newsletter. Besides it getting me down, it was a poor measure of how I was doing — both objectively and because of what sense I made of it.

At best, unsubscriber count is a vanity metric. Or rather, an anti-vanity metric. Worse than that though, the stories I was telling myself to explain the circumstances were all terrible. Such as…

  • My emails are pointless and have no value.
  • The links I shared this week are dumb. Or over-complicated. Or too weird.
  • I sound like an obnoxiously woo self-help guru.

None of these things were true. Or, if others thought them, it would be an obvious misunderstanding of who I am and what I do. And I was fairly confident that was on them.

Yet, I was still checking the count and telling myself terrible stories about what that number meant.

Rejecting the standard list

When you unsubscribe from a newsletter, you might get presented with a page that looks something like the image…

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Kim Witten, PhD

Helping overwhelmed creatives and small business owners make sense of things. Get unstuck every Thursday with Hold That Thought at www.witten.kim/subscribe