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Linh Dao
Linh Dao

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Published in

UX Planet

·Oct 3, 2018

Weird UX Design Fails in 2018 that We Will Never Understand

As much as experts, analysts, speakers, lecturers and consultants keep hailing whatever the current year is the year of Customer Experience, UX fails are still everywhere. Although user experience (UX) is only a part of customer experience(CX), its impact on the bottom line can be significant over the long run. …

UX

10 min read

Weird UX Design Fails in 2018 that We Will Never Understand
Weird UX Design Fails in 2018 that We Will Never Understand
UX

10 min read


Published in

NewCo Shift

·Sep 15, 2018

Disruption from Fintech: Are Banks Ready? Lessons from ING Australia

Take a look at this list of results: over a million customers, sixth biggest lender, challenger bank status, most recommended bank and so on. This looks pretty impressive for Australia’s self-proclaimed “oldest fintech” having been operational in the country since 1999. How does the multinational bank ING do it? Some…

Fintech

16 min read

Disruption from Fintech: Are Banks Ready? Lessons from ING Australia
Disruption from Fintech: Are Banks Ready? Lessons from ING Australia
Fintech

16 min read


Published in

Enabled Innovation

·Jan 4, 2018

Spin The Wheel Of Emotions: 2017 Year Review

Welcome to the end of 2017. It has been yet another year of rapid changes in the tech world that make people raise or lower their eyebrows. Since reaction buttons have become a thing, let’s review the different emotions people have had in reaction to this year’s developments. Sceptical about Bitcoin and cryptocurrencies A new form of investment People and…

Artificial Intelligence

8 min read

Spin The Wheel Of Emotions: 2017 Year Review
Spin The Wheel Of Emotions: 2017 Year Review
Artificial Intelligence

8 min read


Published in

NewCo Shift

·Dec 12, 2017

Beyond Cause Marketing: The World Demands More From Brands

Would you care if the brands you interact with everyday disappeared? — Would you care if the brands you interact with everyday disappeared? A global survey says nearly three-quarters of those asked wouldn’t. Would what we do as marketers, branding strategists, advertisers or product managers matter anymore? …

Social Enterprise

10 min read

Future of Brands: Building Consumer Trust Beyond Cause Marketing
Future of Brands: Building Consumer Trust Beyond Cause Marketing
Social Enterprise

10 min read


Published in

Enabled Innovation

·Mar 1, 2017

Marketing: Are You Missing the Big Customer Experience Picture?

Once upon a time, all marketers cared about was how to create a killer ad for a newspaper, magazine, and TV. Then came the Internet and all sorts of digital marketing tactics ensued. …

Customer Experience

9 min read

Marketing: Are You Missing the Big Customer Experience Picture?
Marketing: Are You Missing the Big Customer Experience Picture?
Customer Experience

9 min read


Published in

Enabled Innovation

·Dec 21, 2016

2016 Year Review — Tech, Innovation & Business

We’re fast approaching the end of another interesting year. Despite the gloomy Year in Review released recently by Facebook, we’re optimistic that advances in technology are for the better. Let’s look back at the top 10 talked about topics in the technology/business space. 1. Internet of Things Wearables

Virtual Reality

8 min read

2016 Year Review — Tech, Innovation & Business
2016 Year Review — Tech, Innovation & Business
Virtual Reality

8 min read


Published in

Enabled Innovation

·Dec 13, 2016

Q & A: Project Management and Software Development Trends

I managed to “ambush” our CTO and collected his thoughts on some of the most pressing issues in software development. There’s a lot going on beneath and between the lines of codes you see on screen. …

Microservices

6 min read

Q & A: Project Management and Software Development Trends
Q & A: Project Management and Software Development Trends
Microservices

6 min read


Published in

Enabled Innovation

·Nov 25, 2016

Why You Should Care About Pre-Commerce Now

I remember pouring heavy capital from my “cash cow” into R&D for a new product in a new category. I remember the thrill and anxiety of launching into an unknown territory without much market information about consumer preferences, segments etc. I remember trying to reap the first mover advantage for…

Startup

10 min read

Why You Should Care About Pre-Commerce Now
Why You Should Care About Pre-Commerce Now
Startup

10 min read


Published in

Enabled Innovation

·Oct 26, 2016

Putting Transformation Back to Digital Transformation

For those who haven’t seen House of Cards (a Netflix’s original TV series), there is a scene where just before getting fired, the Washington Herald’s chief editor says: “Twitter, blogs, enriched media, they’re all surface, they’re all fads.” He believes the newspaper’s only way to survive is to stick to…

Digital Transformation

8 min read

Putting Transformation Back to Digital Transformation
Putting Transformation Back to Digital Transformation
Digital Transformation

8 min read


Published in

Enabled Innovation

·Sep 2, 2016

Why Traditional User Research Is Not Enough to Build a Great Product

A device that lets you “smell the Internet” via the websites you visit. A mobile app that lets you see and react to your Facebook newsfeed stories right on your phone’s home screen. Sound like good ideas right? The truth is: DigiScents’ iSmell and Facebook’s Home are considered two of…

Innovation

7 min read

Why Traditional User Research Is Not Enough to Build a Great Product
Why Traditional User Research Is Not Enough to Build a Great Product
Innovation

7 min read

Linh Dao

Linh Dao

1.5K Followers

Can't right my wrong? I'll right my write. Concocting a secret recipe with Creativity + Strategy

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