How to Respond to Order Messages on OpenTaskAI (For Freelancers)
Success on the OpenTaskAI platform hinges on securing orders and communicating efficiently. This guide will help you understand how to respond to order messages effectively, thereby enhancing your productivity and customer satisfaction.
Preparation: Posting Your Gig
Before you start receiving order messages, ensure you have successfully posted your service by following the steps to post a Gig. Properly setting up your Gig is crucial to attract the right clientele.
Receiving Buyer Messages
- When You Are Online
When online and you receive a new unread message, a red dot notification will appear on the message button. This is a signal that a client has contacted you, and you should respond promptly to maintain efficient communication.
Here are some effective communication tips for your reference.
- When You Are Offline
If you are not online and a client shows interest in your Gig and attempts to contact you, you will receive an email notification from OpenTaskAI. You can enter the order conversation directly via the link provided in the email.
Responding to Buyer Messages
Whether through an email link or by logging in to the web version, you can view all messages by clicking the “💬” button at the top right of the page. Unread messages will be marked with a number indicating how many messages are pending, facilitating quick responses.
Official Gurantor Transactions
To ensure transaction security, once both parties agree on the order amount, delivery time, and details of the deliverables, it is advisable to join the OpenTaskAI Discord to open a ticket and contact the “Gurantor Officer” role.
Guarantee Steps: Please join our official Discord and contact the “Gurantor Officer” role, providing your OpenTaskAI registered email and the order gig link. Transactions not secured through OpenTaskAI’s official guarantee are at your own risk, and the official is not responsible for any issues that may arise!
A few tips about the interface:
- Buyer’s Status
Online status: a green dot will appear at the bottom right of their avatar.
Offline status: the avatar’s bottom right corner will not light up, and any messages you reply to will be notified to the buyer via email. - Read receipts for messages and how long ago they were sent can be found at the end of each message.
- Browser notifications
when enabled, will notify you through the browser if there are new messages.
- Additional Information
Please note that chat records are retained for a certain period and will not be displayed on the page indefinitely.
Efficient communication and prompt responses are key to maintaining professionalism and ensuring successful collaborations on OpenTaskAI. Following these guidelines not only improves your workflow but also helps build trust and a good reputation among clients. Start responding effectively today and enhance your freelance journey on OpenTaskAI!
