Salma Patel – Medium

Salma Patel

Salma Patel

10 things I learnt building a new User Research Operations (ReOps) function

After having spent 8 months building a brand new Research Operations function and team as Head of User Research Operations in a government…

Jul 29, 2021

10 things I learnt building a new User Research Operations (ReOps) function

Jul 29, 2021

Salma Patel
in
GovCamp | North

The joy of organising swag/freebies for #GovCampNorth

Perhaps it is my working class background, or that I was bought up around people that didn’t go to conferences. So, when the man at the…

Sep 18, 2020

The joy of organising swag/freebies for #GovCampNorth

Sep 18, 2020

Salma Patel
in
Web of Weeknotes

Weeknotes #1 — Freedom!

My week, work & life as a Muslim woman

May 18, 2020

Weeknotes #1 — Freedom!

May 18, 2020

Salma Patel

Civil service/cross-government prayer rooms

Dilwoar Hussain has created a fantastic crowd-sourced tool which you can use to find a prayer/multi-faith/quiet room in government…

Jan 31, 2020

Image of the new prayer room site

Jan 31, 2020

Salma Patel

#Quicknotes: Key takeaways from Hands on Agile for leaders course at GDS

I spent 3 days at the Hands on agile for leaders course at the GDS Academy in Nov 2019. The aim was for senior leaders across government…

Dec 24, 2019

#Quicknotes: Key takeaways from Hands on Agile for leaders course at GDS

Dec 24, 2019

Salma Patel

#Quicknotes: Do we need evidence from behavioural/social science research before we start service…

I’ve been thinking for a while now that user research for some services should be complemented and/or supported by social or behavioural…

Dec 24, 2019

#Quicknotes: Do we need evidence from behavioural/social science research before we start service…

Dec 24, 2019

Salma Patel

10 reasons why a PhD can be challenging for your mental health

Completing a PhD is by no means an easy task. I reflect on the challenges it often poses to mental health.

Apr 17, 2019

Apr 17, 2019

Salma Patel

How do you ensure your survey questions are valid and reliable?

Surveys are powerful tools to gather data, if used correctly. This is the approach I use to ensure survey questions are valid and reliable.

Apr 17, 2019

Apr 17, 2019

Salma Patel

Salma Patel

Independent Lead User Research Consultant. Currently Head of User Research Operations at NHS Test and Trace (DHSC). Also UX lecturer at Open University

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