Lionel ValdellonCustomer Experience Strategy: The Challenges Facing Mobile Brand CMOsYour app’s customer experience should delight. But roadblocks face CMOs. Discover why investing in CX is worth every penny.Sep 12, 2019Sep 12, 2019
Lionel ValdellonHow to Ruin Your Mobile App: Worry About Customer Retention TomorrowWhat are the repercussions of not focusing on retention from day 1? You ruin your app’s chances of surviving.Sep 10, 2019Sep 10, 2019
Lionel ValdellonUsability Testing: Using Customer Insight to Improve Your App’s UXWhat do users do in your app and why? Usability testing can shed some much-needed light so you can get the UX right.Aug 22, 2019Aug 22, 2019
Lionel ValdellonHow to Improve Your App’s UX Using Task AnalysisUse task analysis to break down your most important user goals into tasks & subtasks. Here’s how this can help improve your app’s UX.Aug 21, 2019Aug 21, 2019
Lionel Valdellon7 Safer Note Note-taking Tools to Bring Your Family's Notes OnlineNeed an online notebook your family can use? Then stop with the sticky notes and use these 7 options.Jun 25, 20186Jun 25, 20186
Lionel ValdellonCompassion Isn’t a Soft Leadership Skill. It’s a Crucial Power Skill.You can’t nurture innovators if you don’t have the right power skills.Mar 12, 20181Mar 12, 20181
Lionel ValdelloninMarketing And Growth HackingHow Startup Silos (Literally) Lead to DeathInformational silos in startups lead to massive failure; collaboration is the only way outMar 1, 20181Mar 1, 20181
Lionel ValdellonToo “Nice” to Be in BusinessWhen your boss gives you unsolicited career advice, you might want to take it with a grain of salt.Oct 21, 2017Oct 21, 2017
Lionel ValdellonAge Discrimination is Everybody’s ProblemAge bias / ageism is a very real problem for large numbers of maturing workers in your company. What can you, as a leader, do about it?Oct 18, 2017Oct 18, 2017
Lionel ValdelloninWork Life SuccessWhy Your Teamwork Sucks… and How To Improve ItTurns out we’re not naturally wired to play nicely together. Organizational psychologist J.Richard Hackman explains why.Jul 10, 2017Jul 10, 2017