Quick Methods for Fixing QuickBooks Error 15311

QuickBooks Error 15311

Generally, Windows has trouble confirming digital signatures for QuickBooks apps during updates, which results in QuickBooks Error 15311. The program is a source of inconvenience for freelancers, accountants, and business owners who depend on it for financial management.

Our comprehensive guide delves into various causes behind QuickBooks Error 15311, providing detailed descriptions and effective solutions. Whether stemming from digital signature verification issues or other underlying factors, our goal is to empower users to resolve this obstacle and maintain uninterrupted QuickBooks Desktop use.

If you encounter challenges or require further assistance, our dedicated support team is available via our 1.855.738.2784. Contact us for prompt and expert guidance to navigate through QuickBooks errors and ensure seamless operation of your financial management system.

Primary Triggers Of QuickBooks Update Error 15311

Two primary factors contribute to QuickBooks update error 15311.

1. Background Interruptions: Interruptions to crucial QuickBooks processes in the background of Windows can disrupt update procedures, causing errors during the download and installation of QuickBooks Desktop updates.
2. Incorrect Internet Connection Settings: Misconfigured or blocked internet connection settings can prevent QuickBooks from accessing the internet to download required update files, leading to the occurrence of error 15311 during the update process.

Read More: Why is my QuickBooks Not Responding When Opening Company File?

Techniques to Fix Error Code 15311 in QuickBooks Desktop

You can go through these solutions in detail to eliminate the issues due to error 15311 in QuickBooks Desktop.

Solution 1: Reboot.bat File to Re-register QB files

The Reboot.bat batch file can be used to re-register QuickBooks files in the following ways.

1. Begin by moving the cursor to the QB Desktop icon. Here, click right on the icon and select the ‘Properties’ option.
2. Later, click on ‘Open File Location.’ After this, you will reach the installation location of QuickBooks.
3. Further, check if the display option for ‘Windows Hidden Files and Folders’ is selected.
4. Open the QuickBooks installation folder, find the Reboot.bat file, and then right-click on it.
5. Further, click on the option to ‘Run as Administrator.’
6. Hold off until all QuickBooks files are re-registered by the Reboot file.
7. When the command prompt window in black automatically closes, try to update the QuickBooks desktop.

Solution 2: Consider installing the Windows Root Certificate

The following procedures will help you install the Windows Root Certificate and fix QuickBooks problem 15311.

1. The Windows Root Certificate for Windows 8.1, RT 8.1, 8, 7, and Windows Server 2012, 2012 R2, and 2008 R2 should be installed first.
2. Open the ‘Control Panel’ and look for the ‘Windows Update’ application, or use Windows search to look it up on your own.
3. Select ‘Check for Updates’ to let Windows look for any updates that are still due.
4. After being located, select ‘Install Updates’ and watch for the notification stating that the installation was successful.
5. In order to apply the downloaded updates, click ‘Restart now’.
6. Reopen QuickBooks and try to update it when the updates have been installed to see if the issue has been fixed.

We hope that after applying the fixes in this post, QuickBooks Error 15311 has been successfully fixed. However, don’t hesitate to get in touch if the problem continues and you need help from a qualified specialist. Just call our 1.855.738.2784, to get timely and dependable support to guarantee continuous QuickBooks Desktop use.

You May Read More: How To Resolve QuickBooks invalid product number