Adarsh NairDisrupting Capital Intensive industries leveraging asset light modelsScaling a capital-intensive business requires investing large capital upfront on assets such as facilities or equipment. Examples of such…Aug 17, 20231Aug 17, 20231
Adarsh NairCustomer Trust: The Forgotten Heart Of The Customer ExperienceNot long ago, the face of customer experience (CX) for a services company was a human agent. And the best agents held the line between…Aug 15, 2023Aug 15, 2023
Adarsh NairDigital Evolution And How It Differs Across America, China And IndiaBuilding successful businesses requires the development of deep moats. A moat could be access to a scarce resource, patent ownership or a…Aug 15, 2023Aug 15, 2023
Adarsh NairThe New Age of Digital Advertising — End of Third-Party CookiesOverviewJul 19, 2021Jul 19, 2021