Lee ChapmanAirline pricing and behavioural economics — a match made in heavenPeople make hundreds of decisions every day, ranging from what they’ll eat for breakfast to what the next stage in their careers may be…Jan 26, 2016Jan 26, 2016
Lee ChapmanLife beyond Frequent Flyer ProgrammesThere was once a much heralded time when a cheeky smile at check-in was your quickest route to a complimentary upgrade. Sure, it helped if…Jan 26, 2016Jan 26, 2016
Lee ChapmanMarriott — No Desk for the Wicked[Originally posted December 13 2015]Jan 12, 2016Jan 12, 2016
Lee ChapmanFlight report — JFK to LHR — Virgin Atlantic[Originally posted 5 December 2015]Jan 12, 2016Jan 12, 2016