PinnedAscendo AIDo You Have Enough Data For Machine Learning?The fear of not having enough data can stall an enterprise’s digital strategy.Oct 17, 2022Oct 17, 2022
Ascendo AIMastering Escalation Management: A Blueprint for Superior Support TeamsEvery customer support team strives to deliver exceptional experiences in every interaction. A critical part of this mission involves…13h ago13h ago
Ascendo AIThe Evolution of the Chief Customer Officer Role in the Age of AIThe role of the Chief Customer Officer (CCO) has undergone a profound transformation over the years. Once focused solely on customer…Aug 13Aug 13
Ascendo AIEnhancing Customer Experience with AI: A Strategic Business ApproachIn today’s rapidly evolving digital landscape, exceptional customer service is paramount. Artificial Intelligence (AI) is reshaping how…Aug 6Aug 6
Ascendo AIAmplifying Customer Voices: A Strategic Guide to VOC Success in Support TeamsIn today’s fast-paced, customer-centric world, the Voice of the Customer (VOC) is more than just a buzzword — it’s a strategic imperative…Jul 29Jul 29
Ascendo AISmooth Transitioning to Automatic Task Assignment: A Practical GuideIn today’s fast-paced customer service world, embracing modern technologies is essential. One significant change is shifting from…Jul 29Jul 29
Ascendo AIEmbracing the Future with Large Language Models (LLMs) in Your Business: A Guide to TransformationImagine a world where your AI tools don’t just assist — they transform your entire business. Welcome to the future with Large Language…Jul 26Jul 26
Ascendo AIUnlocking the Power of Generative CRM: A New Era of Customer EngagementImagine if your CRM system could do more than just hold data — it could actually help you improve your service and support. That’s exactly…Jul 25Jul 25
Ascendo AIHow does your company account for your customer experience spending?Do you treat customer experience as part of every product’s cost so that you amortize the cost of customer experience, including customer…Sep 21, 2023Sep 21, 2023
Ascendo AIAI-Based Modern Support ExperienceBusinesses these days receive hundreds and even thousands of customer queries daily. For any customer service representative, it becomes…Sep 18, 2023Sep 18, 2023