Yes, times are perfect and there’s a tool, service or product for every problem you could possible face on the road to building your startup. Unfortunately (or positive if you’re in the consulting business like me) there’s no tool for finding your target audience yet. When it comes down to picking your customer persona to focus on, decisions still depend solely on human beings.
While this may sound obvious or dead simple, most (early) startup failures are still due the fact that the chosen target audience was either to big or not willing to pay for the product after all. Let’s focus on the first problem, the target audience. Who is your (ideal) customer, where do they hang out, what are they currently using to ‘solve’ the ‘problem’? There are thousands of questions like these that would potentially help you crack the case about the perfect target audience.
There’s a common fear amongst founders that if they start small, they will lose potential customers because they don’t specifically pitch their product in their interest. The funny thing is though, that the opposite is true.
When you start with a small(er) target audience, it doesn’t mean you can never broaden it over time. The magic lies in being brave enough to even dare to start small. This may sound counterintuitive but if you focus on less, you will eventually reach more.
I found a new ‘trick’ to convince people to start thinking about focussing on niche(s) or narrow their target audience for starters. It’s kind of silly, but gets the the job done almost all the time. I setup a new Facebook campaign and don’t do anything in the targeting at all besides the country.
For my own country, The Netherlands, this would be a potential of 9 million people. If you would decide to target the United States as the only option in the targeting you would have a potential of 191 million people. You do the math on CAC and CPC :) It simply won’t be effective, would costs you a small fortune and you just made a fool out of yourself.
So dear startups, your target audience is not(!), never, ever ‘everyone’. You can’t call ‘everyone’, it doesn’t breathe. Go niche or go home…
Need help with your startup?
Together with my partner Bram Kanstein, I run OFF THE RECORD, a growth strategy agency for startups. Need help? Email me directly via bas@weareofftherecord.com and let’s talk!
