Biznes Espresso by Kuba PlonkaDesigning for Mental Ease: Cognitive Load in User ExperienceWhat is cognitive load? It refers to the amount of mental effort required by a user to process information and complete tasks. In the…Feb 4Feb 4
Biznes Espresso by Kuba PlonkainTechnology HitsApplying Sneaker Collab Tactics to Boost Customer SuccessWhat Customer Success Can Learn from the Fashion-Forward Universe of Sneaker Collaborations.Nov 16, 20232Nov 16, 20232
Biznes Espresso by Kuba PlonkainTechnology HitsThe Balancing Act: Personalisation vs. Privacy in UX DesignA Guide to Skillfully Balancing Personalization and Privacy for Crafting Exceptional User ExperiencesNov 12, 2023Nov 12, 2023
Biznes Espresso by Kuba PlonkainTechnology HitsHow to create a UX Case studyCreating a well-crafted portfolio is crucial for UX designers. Learn how to showcase your work through the use of case studies.Nov 2, 2023Nov 2, 2023
Biznes Espresso by Kuba PlonkainILLUMINATIONUnveiling Winning Customer Success Strategies Inspired by the World of SportsRevolutionise Your Customer Success Strategy: Lessons from the World of SportsOct 29, 2023Oct 29, 2023
Biznes Espresso by Kuba PlonkainILLUMINATIONA lesson on why never to forget about user experienceThree Mile Island, 1979 — a catastrophic nuclear incident! The culprit? Not just human error, but a design flaw that spiralled into chaos…Oct 21, 2023Oct 21, 2023
Biznes Espresso by Kuba PlonkainILLUMINATIONShould we really move fast and break things?In a customer-centric world, is speed always key, or is there value in patience?Oct 11, 2023Oct 11, 2023
Biznes Espresso by Kuba PlonkainILLUMINATIONTailoring Customer Experience: Savile Row’s Lessons for SuccessUnlock customer success secrets from Savile Row tailors: Personalized craftsmanship & high-touch service. Elevate your strategy!Oct 3, 20231Oct 3, 20231
Biznes Espresso by Kuba PlonkainUserVerseThe importance of work-life balanceIn today’s fast-paced and demanding world, work-life balance is a crucial concept that refers to the equilibrium between professional and…Sep 20, 2023Sep 20, 2023
Biznes Espresso by Kuba PlonkainUserVerseMeasuring Engagement and SatisfactionIn today’s world, where options are abundant, a business’s success relies on keeping users engaged and content. To achieve this, two key…Sep 19, 2023Sep 19, 2023