On a recent trip to New York City a friend of mine made the comment that city officials seem to prioritize the needs of the city’s ultra-wealthy over those most reliant upon city services. In my time researching NYC’s service delivery mechanisms I’ve found this sentiment to be completely untrue.

I’ve condensed a more readable version of a deep-dive I conducted into the subject back in 2015, the full report can be found on my website.

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Two years ago I sourced 925,391 NYC 311 service requests (Jan. 2015 — June 2015, via NYC Open Data Portal), extracted each request’s geolocation metadata, and intersected them with city parcel data. …


Brian Rollison

digital citizen

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