Brad Struss – Medium

Brad Struss

Brad Struss
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AppExchange and the Salesforce Ecosystem

Salesforce Project Rates: How to Incent Better Outcomes for Client and Consultant

Value pricing allows the team to focus on solving problems and achieving goals

Jan 3, 2019

Salesforce Project Rates: How to Incent Better Outcomes for Client and Consultant

Jan 3, 2019

Brad Struss

The Pitfalls of Hourly Billing

Hours are only an input to the process.

Jan 2, 2019

Jan 2, 2019

Brad Struss

Salesforce Project Success (and Cost): Key Factors to Consider

How complexity, alignment, and commitment factor into project success and cost.

Feb 15, 2018

Salesforce Project Success (and Cost): Key Factors to Consider

Feb 15, 2018

Brad Struss

Four Reasons Salesforce Implementations Fail

Over the years, many organizations who started their Salesforce journey before we arrived on the scene have reached out to us for help…

Feb 13, 2018

Four Reasons Salesforce Implementations Fail

Feb 13, 2018

Brad Struss

Lessons From the Field: Customer Success with Salesforce

The sociotechnical (people/process) system that delivers the system that in turn delivers the value to customers is what matters. It’s more…

Feb 2, 2018

Feb 2, 2018

Brad Struss

Background Reading: Using Team and Approach to Improve Customer Success

Background reading for Lessons From the Field: Customer Success with Salesforce.

Feb 2, 2018

Feb 2, 2018

Brad Struss

Brad Struss

Founder and CEO at Bigger Boat Consulting — @BiggerBoatHQ | Writing about delivering business value, customer success, agile, and Salesforce.

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