Carol Soriano8 Office Design Trends That Will Dominate in 2018Your employees spend a lot of time in the office on any given working day — maybe even more time than they do at home. That said, having a…Jan 5, 2018Jan 5, 2018
Carol SorianoinBusiness and Outsourcing News5 Reasons Why the Philippines is the Top Outsourcing Destination in 2016Outsourcing offers a multitude of benefits, cost efficiency being the top reason cited by most companies. As the BPO industry matures…Dec 28, 2015Dec 28, 2015
Carol SorianoinBig Data and Data Management3 Ways Retailers Can Benefit from Big Data During the Holiday SeasonToday’s omnichannel shopper has numerous options when it comes to making a purchase. From mobile shopping to social media to buying from…Dec 28, 2015Dec 28, 2015
Carol SorianoinCustomer Service and Customer Experience7 Pointers to Deliver Good Customer Service Year-Round — Not Just on ChristmasChristmas is the happiest time of the year, but that goes without saying that the holidays is the busiest time for businesses too…Dec 28, 2015Dec 28, 2015
Carol SorianoinCustomer Service and Customer Experience5 Customer Service Trends to Watch Out for in 2016According to a Gartner report, 89 percent of surveyed companies plan to compete among their peers by boosting their customer service in…Dec 28, 2015Dec 28, 2015
Carol SorianoinCustomer Service and Customer Experience5 Steps to Providing an Exceptional Customer Service Experience During the HolidaysThe holiday season can be one of the most stressful time of the year, regardless of which side of the shopping frenzy you are on. Whether…Dec 28, 2015Dec 28, 2015
Carol SorianoinBusiness and Outsourcing NewsHow Outsourcing Can Help Increase Your Sales Revenue this Holiday SeasonThe holiday season has always been known to boost sale revenue for businesses if they play their cards right. If one is in the retailing…Dec 28, 2015Dec 28, 2015
Carol SorianoinBusiness and Outsourcing NewsHoliday Checklist for Business OwnersThe holidays are coming and Christmas shopping will again take center stage. Every retail company knows what the season means for business…Dec 28, 2015Dec 28, 2015
Carol SorianoinCustomer Service and Customer ExperienceHow to Grant Your Customers’ Holiday Service Wish ListThe holidays are fast approaching and retailers are already scrambling to prepare for the holiday rush.Dec 28, 2015Dec 28, 2015
Carol SorianoinFinance and AccountingWhat You Need to Know About Taxes on US Employee Christmas BonusesWe are on the last month of the year and Christmas is not that far behind. For those who are working full-time, regardless of their…Dec 28, 2015Dec 28, 2015
