Chanel Venter – Medium

Chanel Venter

Chanel Venter

The influence of discounts and deals on today’s customers

Value for money is more important than ever which begs the question: is price the only thing that really matters?

Dec 17, 2019

The influence of discounts and deals on today’s customers

Dec 17, 2019

Chanel Venter

6 Steps to Build Rapport with your Customers

It is human nature to want to feel connected to those around you. This connection allows you to feel understood and comfortable in any…

Nov 18, 2019

6 Steps to Build Rapport with your Customers

Nov 18, 2019

Chanel Venter

The cost of an unhappy customer

Did you know that in 2018, businesses all around the world lost a total of $75 billion due to unhappy customers?

Oct 23, 2019

The cost of an unhappy customer

Oct 23, 2019

Chanel Venter

The top 10 reasons why your customers don’t come back

As a business in the hospitality industry, the success of your business is entirely in the hands of your customers.

Oct 3, 2019

The top 10 reasons why your customers don’t come back

Oct 3, 2019

Chanel Venter

The secret to creating genuine connections with your customers

If you haven’t been living under a rock, you’ll know that customers today value experiences over materialism.

Sep 23, 2019

The secret to creating genuine connections with your customers

Sep 23, 2019

Chanel Venter

4 ways to turn your customers into your fans

In today’s fast-paced world where we all live through our mobile phones, people are yearning for connection. They want to feel like an…

Sep 19, 2019

4 ways to turn your customers into your fans

Sep 19, 2019

Chanel Venter

6 tips for putting together a solid improvement action plan

In order for businesses to stay relevant and on top of their game, they need to be continuously improving based on their customer feedback.

Sep 19, 2019

6 tips for putting together a solid improvement action plan

Sep 19, 2019

Chanel Venter

6 service elements that are important to the modern spender

We live in a fast-paced world where anything we want, we can get with the click of a button. The world has become smaller and more…

Sep 19, 2019

6 service elements that are important to the modern spender

Sep 19, 2019

Chanel Venter

How design impacts the customer experience

How a space is designed is something that can often be overlooked by both the end-user and the business itself in terms of how it affects…

Sep 19, 2019

How design impacts the customer experience

Sep 19, 2019

Chanel Venter

How to make effective improvements based on your customer feedback

In today’s competitive market, it is vital for businesses to make sure that they are not staying stagnant.

Sep 19, 2019

How to make effective improvements based on your customer feedback

Sep 19, 2019

Chanel Venter

Chanel Venter

Originally from South Africa, I now live in Dubai where I run my own mystery shopping and consultancy business for the hospitality industry | www.magnify-co.com

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