Claudia GorelickTo be a better business partner? Read fiction.After a hiatus, I recently started reading novels again. I had forgotten the transcendent feeling of reading a novel that is unparalleled…Dec 16, 2018Dec 16, 2018
Claudia GorelickTHE ANATOMY OF EXPERIENCEA few weeks ago, I was speaking with a client who is re-positioning their business from a b2b to b2c. As a service company, every…Nov 19, 2018Nov 19, 2018
Claudia GorelickTV is the OG of user-centered designBy learning from TV, other industries could also improve their strategy — and maybe have a major hit on their handsNov 10, 2017Nov 10, 2017
Claudia GorelickBandaging the healthcare processGoing to the doctor doesn’t have to be so painfulOct 6, 2017Oct 6, 2017